Vice President Provider Support Services

Position Status: Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Exempt

A Brief Overview

The Vice President Provider Support Services provides executive leadership, operational support, and strategic direction for physicians, advanced practice providers, and physician leadership, including Medical Directors, Executive Medical Directors, and Clinical Vice Presidents. The role leads initiatives to improve medical group performance, provider engagement, recruitment and retention, patient access, and the standardization and integration of clinical services across the health system. The Vice President leads key strategic initiatives, including clinically integrated network (CIN) development and other multi-year programs, and identifies and advances new growth opportunities aligned with system strategy. This position reports to the Senior Vice President, Chief Medical and Quality Officer while maintaining a strong collaborative relationship with the Senior Vice President, Chief Operating Officer. The Vice President oversees the System Director of Physician Support. Strengthens the medical staff through recruitment and development pathways and supports NCQA-aligned processes. Partners with Compensation on fair-market-value compensation models and ensures effective financial stewardship of provider-related investments, including locum utilization.

Education Qualifications

• Master's Degree Health Care Administration, Business Administration, Health Administration or Related Field

Required Experience Qualifications

• 5 years Experience working in a clinic environment

Required Skills and Abilities

Knowledge of health care planning and management principles sufficient to manage, direct, and coordinate health care operations. Requires an understanding of strategic and financial processes, including budgeting and project planning. Knowledge of the purpose, organization, and policies of community health systems sufficient to collaborate effectively with other health care providers. Knowledge of Medicare, Medicaid, managed care, and other third-party payer guidelines. General knowledge of accounting practices and procedures.

What you will do

• Provide executive support and guidance to physician leaders, medical directors, executive medical directors, clinical vice presidents, and service line leadership.
• Oversee provider recruitment, onboarding, development, and retention strategies for physicians and advanced practice providers.
• Collaborate with Compensation to enhance provider compensation models that comply with fair-market-value standards and align with recruitment, retention, productivity, quality, and strategic goals.
• Partner with operational, ancillary, and clinical leaders to align medical group operations with service line and system priorities.
• Advance access, provider utilization, standardization, and practice optimization across the medical group.
• Drive data-informed performance improvement, accountability, affordability, quality outcomes, and adherence to applicable regulatory and accreditation expectations.
• Lead and execute key strategic initiatives supporting the clinically integrated network (CIN) and other system-wide clinical transformation efforts, serving as a strategy and program leader for multi-year initiatives central to organizational success.
• Oversee program development, implementation, and ongoing optimization for initiatives including care model innovation and clinical integration strategies.
• Translate strategic priorities into actionable programs, ensuring alignment across physician leadership, operations, and administrative teams.
• Identify and advance new growth opportunities for the medical group and health system, aligned with clinical, operational, and financial priorities.
• Lead the development of business cases and proposals for new services, programs, or market expansion opportunities, including financial modeling, workforce implications, and strategic alignment.
• Present recommendations to executive leadership and support implementation of approved initiatives.
• Ensure budget discipline, resource planning, and financial stewardship related to provider support, recruitment, access, and medical group strategic initiatives.
• Oversee and manage locum spend, ensuring appropriate utilization, cost containment, and alignment with recruitment strategies and long-term workforce planning.
• Partner with finance, operations, and physician leadership to optimize provider resource allocation while maintaining access, quality, and operational efficiency.
• Participate in committees, workgroups, and special projects related to provider support, medical group operations, access, quality, or strategic growth.
• Provide occasional administrative support, analysis, or communication assistance as needed to advance medical group priorities.

Required for All Jobs

Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned.

Patient Facing Options

Position is Not Patient Facing

Remote Work Guidelines

Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

Hybrid Scope

Has Supervisory Responsibility

Has Budget Responsibility

Physical Demands

Balancing: Rarely less than 1 hour Carrying: Rarely less than 1 hour Climbing (Stairs): Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Occasionally 1-3 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours Operate Foot Controls: Occasionally 1-3 Hours Pulling: Occasionally 1-3 Hours Pushing: Occasionally 1-3 Hours Reaching (Forward): Rarely less than 1 hour Reaching (Overhead): Rarely less than 1 hour Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours

Working Conditions

Infectious Diseases: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour

Equal Opportunity Statement

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Company Overview

Stormont Vail Health is a nonprofit integrated health system that has been serving the health care needs of Kansas for more than 130 years. Stormont Vail has been recognized as a Magnet® organization since 2009 by the American Nurses Credentialing Center. It is composed of Stormont Vail Hospital, a 586-bed acute care hospital, and Cotton O’Neil Clinic, a multi-specialty physician group with more than 500 providers, which includes more than 250 physicians. Nearly 5,300 employees provide care and support services for patients in the hospital and 35 other locations, including the Cotton O’Neil Heart Center, Cancer Center, Diabetes & Endocrinology Center, Digestive Health Center, Pediatrics clinics and 10 regional primary care clinics. Stormont Vail Health is committed to its mission of improving the health of the community by being a national leader in providing compassionate, high quality and efficient integrated care through collaboration that results in a healthier community.