Business Operations Manager / Proposal Writer

POSITION SUMMARY: The Proposal Writer (Business Operations Manager) is a pivotal role within Piramal Pharma Solutions, responsible for driving the creation of high-impact, technically robust, and strategically aligned proposals. This position interfaces with internal and external stakeholders to evaluate opportunities, define project scopes, and deliver proposals that win business and advance organizational goals. The ideal candidate combines deep technical expertise with exceptional strategic thinking, ensuring proposals are not only accurate and compliant but also innovative and competitive.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:

• Shall adhere to all applicable regulatory requirements, including FDA, EPA, OSHA, and related safety, health and environmental procedures, policies and practices.
• Consistent support and practice of all Piramal Pharma Solutions mission, vision, and values.
• Identify and protect the original technical information as part of the company property.

KEY RESPONSIBILITIES

Technical Evaluation & Scope Definition

• Analyze RFPs and client requirements, collaborating with subject matter experts (SMEs) at site and in Global Functions to clarify technical needs and project parameters.
• Lead technical discussions to ensure proposals reflect the latest scientific, engineering, and operational capabilities of the site(s).
• Integrate complex technical data and regulatory requirements into proposal documents for pharmaceutical development and manufacturing projects.

Strategic Proposal Development

• Develop proposal strategies that align with business objectives, market trends, and client expectations.
• Identify and capitalize on strategic opportunities, leveraging data analytics and business intelligence to strengthen proposal positioning.
• Recognize and respond to trends in the business pipeline, proactively shaping proposal content to address emerging client needs.

Project Management & Collaboration

• Coordinate cross-functional teams (Business Development, Technical, Finance, Manufacturing) to gather information, set priorities, and meet proposal deadlines.
• Drive interdepartmental communications to define project scope, budget, and timelines.
• Build and maintain strong relationships with internal teams and external clients throughout the proposal lifecycle.

Quality Assurance & Compliance

• Ensure proposals adhere to regulatory standards (FDA, EPA, OSHA) and internal quality benchmarks for readability, consistency, and flow.
• Maintain proposal databases and Salesforce, ensuring accuracy and accessibility of records.
• Organize and manage pricing files and related documentation related to proposal activities.

Continuous Improvement

• Implement best practices in proposal writing, leveraging templates and standards to improve efficiency and outcomes.
• Provide technical support and host client visits, showcasing organizational capabilities and fostering trust.

KEY INTERACTIONS.

• Internal: Site Leadership Team; Business Development; Science Collective
• External: Customers

EDUCATION/EXPERIENCE.

• Advanced degree in technical discipline preferred (Chemistry, Biology, Engineering or related); bachelor’s degree in engineering, Chemistry, Life Sciences, or related technical field a must. Master’s in business administration also a plus.
• Prefer knowledge in Active Pharmaceutical Ingredients (API), Formulation OSD, or Fill Finish
• Minimum 3-5 years’ experience in pharmaceutical manufacturing with desired 3+ years in services quote development.
• Demonstrated expertise in technical writing, project management, and strategic business development.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, MS Project).
• Proficiency with Salesforce
• Experience with regulatory compliance and quality assurance in a pharmaceutical environment.

JOB COMPETENCIES.

• Technical Acumen : Ability to understand and communicate complex scientific and engineering concepts.
• Strategic Thinking : Skilled in analyzing market trends, client needs, and business data to inform proposal strategy.
• Communication : Excellent verbal and written communication skills, with the ability to convey technical information clearly.
• Relationship Building : Proven ability to build and maintain productive relationships with colleagues and clients.
• Organization & Time Management : Strong organizational skills, attention to detail, and ability to manage multiple priorities under tight deadlines.