Account Supervisor, Employee Engagement

Account Supervisor, Employee Engagement At Zeno Group, we develop and execute employee engagement, internal communications, and change management programs for leading organizations. Responsibilities Employee Engagement & Internal Communications Strategy: Develop and execute programs that strengthen culture, improve employee experiences, and support organizational change and business priorities. Change Management Communications: Support change communications initiatives that help employees understand, adopt and embrace organizational change. Research, Insights & Strategic Planning: Conduct communications research, analyze findings and translate insights into recommendations that inform strategies and programs. Content Development & Communications Execution: Draft and manage communications materials, partnering with senior team members to develop content that engages employees and supports business objectives. Client Management & Strategic Guidance: Serve as a trusted day‑to‑day client contact, manage project execution, provide recommendations and support successful delivery of client programs. Team Leadership & Collaboration: Support and mentor junior team members, ensuring thoughtful, accurate work delivered on time and supporting team success. Qualifications 5+ years of experience in communications, employee engagement, internal communications, change management or related fields within an agency or fast‑paced environment. Experience developing communications programs that support employee engagement, organizational change and business objectives. Experience translating business objectives into effective communications solutions. Strong writing, editing and presentation skills for a variety of employee and leadership audiences. Strong project management skills with experience managing multiple workstreams, timelines and priorities. Experience conducting communications research and applying insights to program development. Understanding of internal communications channels, engagement platforms and employee listening tools. Experience managing client relationships and contributing to communications planning and business objectives. Strong presentation and communication skills with experience presenting to clients and internal stakeholders. Experience mentoring junior team members and contributing to a collaborative team environment. Curiosity about emerging trends, technologies and best practices in employee engagement, internal communications and organizational change. Collaborative, adaptable mindset with a passion for solving problems and delivering meaningful work. Preferred Qualifications Experience supporting large‑scale organizational change initiatives. Familiarity with employee engagement and listening platforms such as Qualtrics, SocialChorus, Firstup or similar tools. Experience supporting executive and leadership communications programs. Experience working on integrated communications programs that span internal and external audiences. Pay Range $80,000 - $100,000 USD/yr. Equal Opportunity Employer Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job‑related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, veteran status or other protected class. #J-18808-Ljbffr ZN001 Zeno US