Senior IT Support Specialist
Card-Monroe Corp.
Job Description
Job Description
About the Role
Card-Monroe is looking for an experienced Senior IT Support Specialist to serve as the primary escalation point for complex technical issues across our organization. In this full-time, on-site role, you'll keep our hardware, software, and network infrastructure running reliably, supporting users in person and remotely, diagnosing and resolving issues from desktops and peripherals to systems and networks, and assisting with upgrades and deployments.
This role bridges hands-on user support with advanced administrative work. You'll resolve critical incidents, automate routine workflows, take ownership of meaningful technical projects, and collaborate with our IT team to strengthen processes, security, and overall technology performance.
What You'll Do
- Advanced Troubleshooting: Serve as the technical escalation point for complex hardware, software, and system infrastructure problems, including managing help desk tickets.
- Network Administration: Oversee network administration tasks, including infrastructure monitoring, maintenance, and troubleshooting to ensure reliable connectivity.
- Automation & Scripting: Develop, maintain, and execute scripts to automate routine operational tasks and deployment processes.
- Cloud Operations & Administration: Support cloud-hosted infrastructure components, user access management, identity synchronization, and cloud backup/disaster recovery protocols.
- Project Support: Take ownership of significant technical projects, including system upgrades and deployments, alleviating support burdens from the core engineering team.
- Team Leadership & Knowledge Sharing: Help junior team members grow, keep our technical knowledge well organized, and consistently deliver on service commitments.
What You Bring
- Mid-to-senior level experience in IT support, systems administration, or a related technical field
- Advanced troubleshooting methodology for enterprise hardware and software
- Strong foundation in network administration, configuration, and diagnostics
- Proficiency in automation scripting
- Familiarity with database queries and system integrations
- Exceptional communication, problem-solving, and cross-functional collaboration skills
Education
Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and experience.
About Card-Monroe
For more than 40 years, Card-Monroe has been a world leader in tufting technology, building the machines behind carpet, rugs, and artificial grass used around the globe. Many of our team members have built 20- and 30-year careers here, and we're proud of the culture that keeps them.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior IT Support Specialist in Hixson, TN vacancy
- ...IT SpecialistMajor Duties:Diagnose and resolves problems in response to IT reported... ...IT equipment to assure coordination of IT support and customer service.Document and provide... ...and outdated entries.Train lower graded IT Specialists in account management procedures.Provide...SuggestedRemote workRelocation packageMonday to FridayFlexible hours
US Department of Veterans Affairs
Chattanooga, TN5 days ago - IT SpecialistThis position is located in the Southeast - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The...SuggestedWork at office
- ...Key Responsibilities: Customer Technical Support : Serve as the primary technical point of contact for our clients, delivering responsive, empathetic, and precise technical support through help desk tickets, email, and direct communication channels. Issue Diagnosis...SeniorFlexible hours
Confidential Jobs
Chattanooga, TN4 days ago - ...our client. This position will serve as a senior technical resource responsible for the... ...infrastructure upgrades, vendor coordination, and supporting critical network initiatives.Key... ....Collaborate with end users and internal IT teams to understand network requirements...SuggestedWeekend work
Robert Half
Chattanooga, TN4 days ago - ...Overview The purpose of this classification is to provide, with minimal supervision, routine technical support involving the installation and maintenance of the Hamilton County Department of Education's network and provide technical support to helpdesk and computer...SuggestedWeekend workAfternoon shift
Hamilton County Schools
Chattanooga, TN2 days ago - Senior IT Operations EngineerPosition Summary: One to One Health is seeking a dedicated Senior IT Operations Engineer to provide essential IT support to our clinical and corporate staff, ensuring efficient performance in their roles. The successful candidate will report...SeniorRemote work
- ...Job Description Job Description Senior User Support Specialist Employment Type: Full-Time, Mid-High Level Department: Information Technology... ...of operations (COOP) initiatives Maintain accurate IT asset inventory and configuration documentation Deploy software...SeniorFull timeContract workFor contractorsWork at officeFlexible hours
- ...Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
HARDY INDUSTRIES
Chattanooga, TN17 days ago - ...IT Field Service TechField Technicians are assigned to support a customer within a specified geographic area. As a Field Technician, you will act as the primary point of contact for customers on technical and service-related issues. You will troubleshoot, install, and...
AA2IT
Chattanooga, TN1 day ago - ...Builtwell Bank is seeking an experienced, service-oriented IT System Administrator to join our Information Technology team. This position provides technical support across the organization while assisting with the deployment, administration, security, and maintenance of...Work at officeFlexible hours
First Volunteer
Chattanooga, TN2 days ago $35 per hour
...Job Description Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible – You accept jobs based...Hourly payFor contractorsLocal areaRemote workFlexible hoursGeeks on Site
Chattanooga, TN23 days ago- DescriptionThe Senior Transmission Engineer will lead the design of complex transmission line projects. Responsibilities will include project technical oversight, providing technical expertise, and leading technical design staff. This position will be a recognized industry...SeniorFor contractorsWork at office
Burns & McDonnell
Chattanooga, TN6 days ago - ...Laptop, Server and Printer • Works under general supervision • There will be overtime Minimum Requirements: • 3 years plus supporting Desktops, Laptops, and Printers. • 3 years plus of customer service experience • Reliable Transportation (This is a driving...Contract workAfternoon shift
AA2IT
Chattanooga, TN2 days ago - ...driver navigation, live GPS tracking, student transportation data, and communication with families. We are looking for a Technical Support Engineer who enjoys understanding complex systems, debugging production issues, writing code, and building tools that make both our...Remote work
BusRight
Chattanooga, TN4 days ago - ...Job Description Job Description Field Service Technician/ Desktop Support Must have printer/plotter experience Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Responsible for performing on-site servicing...
A3 Staffing Solutions
Chattanooga, TN2 days ago $60k - $70k
...The incumbent in this position acts as the senior technical expert on systems and database... .... May also provide programmer/application support as necessary. Essential Functions (The following... ...and provides technical mentorship to IT staff during complex assignments, projects...Monday to Friday- ...global organisations, who trust Sapio to support discovery, development and diagnostics with... ...changes and workarounds, and engages specialist teams where deeper investigation is needed... ...audience, from laboratory end user to customer IT. Support customers across Sapio-hosted...Remote work
- ...The role provides support for the installation, operation, and maintenance of Intellian fielded products worldwide in a 24/7 operational... ...VSAT installation, commissioning, troubleshooting and repair. ~ IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting...Temporary workFor subcontractorWork at officeRemote workWorldwideOverseasFlexible hoursWeekend work
Intellian Technologies
Chattanooga, TN4 days ago - ...Summary Of Position The Child Support Specialist provides full services to customers in all stages of the child support process. The specialist interviews customers to determine service needs and to identify the next step needed in the case management process. The...Work experience placementWork at office
YoungWilliams Child Support Services
Chattanooga, TN4 days ago $90k - $110k
...opportunity, please apply No of Position: 1 Job Title: Senior IT Staffing Account Manager Work Location: Seattle, WA... ...clients with high-quality technical professionals and services to support their business and IT initiatives. The success of our clients is...SeniorLocal areaImmediate startRemote workPyramid Consulting
Chattanooga, TN4 days ago- ...Job Description Job Description Position Title: Family Support Specialist Join Our Mission to Empower and Transform Lives As the Family Support Specialist , you would provide services to enable individuals and families to obtain access to needed medical...Temporary workFlexible hours
Omni Family of Services Tennessee Inc
Chattanooga, TN3 days ago - ...future. MARA secures the world’s preeminent blockchain ledger and supports the energy transformation by converting clean, stranded, or... .../HPC compute, and next-generation digital infrastructure. As a senior member of the Site Development Team , the Senior Mechanical...SeniorFor contractors
MARA
Chattanooga, TN4 days ago - ...ensure compliance with construction standards. We value integrity and a strong work ethic, offering competitive compensation and a supportive work environment. Candidates should have strong leadership and negotiation skills, with at least 5 years of experience in project...Senior
Pc Const
Chattanooga, TN2 days ago - ...Administrative Support SpecialistThe Administrative Support Specialist in the Office of the Chancellor provides organizational and operational assistance within the overarching functions of the unit as well as the event and programming arm of the unit.Duties include but...Work at office
University of Tennessee
Chattanooga, TN5 days ago $59k
...Maintaining quality sales records and preparation of sales and activity reports as required. Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience. New acquisition sales of Comcast Commercial Internet, Video and Voice...SeniorBase plus commissionWork experience placementLocal areaComcast
Chattanooga, TN1 day ago- ...Principle Recruiting partners with a respected law firm in Chattanooga seeking a senior commercial litigation associate. The role involves handling sophisticated, high-stakes matters with direct involvement in depositions, motions, hearings, and trials. The ideal candidate...Senior
Principle Recruiting
Chattanooga, TN4 days ago - Full Remote (USA)10-20% non-split commission Competitive base We're looking for an experienced staffing and recruiting salesperson who knows how to build business from scratch. We're a growing agency focused primarily on advanced technical and engineering talent...SeniorRemote work
Sigil Partners
Chattanooga, TN5 days ago $100k - $130k
...We are currently hiring a Senior Mechanical Engineer in our Building Engineering division at our Chattanooga, TN office. The Building... ..., plumbing, and fire protection designs, studies and technical support as required to fulfill project requirements. Typical projects...SeniorTemporary workCurrently hiringWork at officeLocal areaFlexible hoursLaBella Associates
Chattanooga, TN5 days ago$130k - $180k
Position OverviewPower your future with Qualus as a Senior Substation Engineer. As a Senior Substation Physical Design Engineer, you'... ...MSTrussville, ALWestborough, MAIncentivesFlexible work schedules that support work-life balance and individual needs.Opportunities for remote...SeniorTemporary workFor contractorsWork at officeRemote workRelocation packageFlexible hoursQualus
Chattanooga, TN7 days ago$65k - $80k
...Senior Tax AccountantOne of our clients is looking to hire a Senior Tax Accountant, CPA to join their growing team. Candidates should have 3+ years CPA firm experience and be a licensed CPA.Responsibilities:Prepares and reviews corporate, partnership, LLC, trust, estate...SeniorStaff Financial Group
Chattanooga, TN4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Support Specialist. Be the first to apply!
Related searches