VP, Strategy & Operations
CSC
VP of Strategy and Operations Location: Wilmington, DE or Remote – U.S. (Full‑time, Monday to Friday). The role is a strategic operator serving as a close thought partner to the President, bridging strategy and execution. Candidates must have demonstrated success with SaaS‑oriented software transformation projects. Core Responsibilities President Partnership & Leadership Cadence: Trustworthy collaboration with the President to shape agendas, drive decision quality, document decisions, and ensure follow‑through. Enterprise Planning & Prioritization: Lead annual and quarterly planning; translate strategy into focused priorities, success metrics (OKRs/KPIs), and clear owners; align teams on sequencing, capacity, and trade‑offs. Operating Rhythm & Portfolio Governance: Establish and run the operating rhythm that keeps initiatives on track—portfolio reviews, dashboards, risk escalation, and accountability mechanisms. Cross‑Functional Priority Delivery: Lead high‑impact initiatives that lack an obvious home; create plans, roles, milestones, unblock teams, and drive measurable outcomes. AI, Automation & Operating Model Transformation: Identify friction and inefficiencies; collaborate with Product/Engineering and AI teams to adopt solutions and measure impact. Growth & Special Projects: Evaluate organic and inorganic opportunities (partnerships, product adjacencies, acquisitions); construct business cases, support due diligence, and plan integration. Matrix Leadership: Influence outcomes across Finance, HR, Engineering, Product, Sales, and Operations; build trust, clarify ownership, and maintain priority discipline. How You Operate Gather sufficient information to understand trade‑offs and decide with speed and judgment. Create momentum—close loops, maintain clarity, keep work moving. Make directional calls in ambiguous situations and adjust as needed. Required Technical Skills, Experience & Qualifications Bachelor’s degree preferred; 10–15 years of professional experience. Proven track record owning outcomes in a SaaS or software environment. Experience in accounting, fintech, ERP, or GRC software highly valued. Full understanding of AI/automation fluency—translate possibilities into workflows, adoption plans, and measurable impact. Financial acumen—business cases, unit economics, investment trade‑offs; partner effectively with Finance. Ability to bring clarity to ambiguous situations; diagnose root causes, frame options, drive decisions, and build actionable plans. Openness to up to 50 % travel to Wilmington, DE headquarters. Preferred Qualifications MBA or similar advanced degree. Strategy consulting experience combined with meaningful operating experience. Demonstrated ability to build, scale, or run functions with priority setting and delivery accountability. Experience leading or supporting M&A transactions and post‑merger integration. Background in FP&A, corporate development, business operations, or a Chief of Staff‑style role. Benefits & Company Culture Annual success‑sharing bonuses or commission plans based on individual performance. Competitive benefits package: annual leave, tuition reimbursement, referral bonuses, and more. Hybrid or remote work schedules aligned with local regulations; details discussed during interview. Equal Employment Opportunity: CSC is committed to creating a feeling of belonging through a diverse and growth‑oriented environment where everyone is valued. We support colleagues with disabilities and are dedicated to diversity and belonging. #J-18808-Ljbffr CSC
- ...combining AI-informed automation and analytics for accuracy, control, and insight that supports business strategy. We are looking for a VP‑level strategic operator to serve as a close thought partner to the President. This role sits at the intersection of strategy and...Suggested
- Corporation Service Company in Wilmington, DE is seeking a VP-level strategic operator to partner closely with the President. The role focuses on executing strategy and managing annual and quarterly planning while fostering cross-departmental collaboration. Ideal candidates...Suggested
- Bancorp Bank is seeking a VP of Payment Operations Manager to oversee daily operations at our Wilmington, DE and Sioux Falls, SD offices. This critical role ensures timely, secure payment processing while adhering to regulations and managing client relationships. The ideal...Suggested
$130k - $185k
...Description Purpose of the role To manage operations within a business area and maintain... ...President Expectations To contribute or set strategy, drive requirements and make recommendations... ...Embark on a transformative journey as a VP Recovery Operations. At Barclays, our vision...SuggestedHourly payFull timeTemporary workWork experience placement- JPMorganChase is looking for a Vice President of Business Management within the Trusts & Estates and Tax Operations (TETO) team. This pivotal role involves shaping strategic initiatives, overseeing resource allocation, and analyzing business performance to drive results...Suggested
- ...a direct role in driving growth for our clients and the communities we serve. The VP of Payment Operations Manager will oversee the daily operations and support the long-term strategy of payments at the Bank which could include ACH, Wires, Real-Time Payments, FedNow,...Work at officeFlexible hoursAfternoon shift
- ...seeking a Vice President of Business Management to partner with senior leaders and influence key decisions in Trusts & Estates and Tax Operations. This leadership role demands expertise in strategic initiatives, operational efficiency, and strong analytical skills. The ideal...
- The Bancorp Bank, N.A. is seeking a VP Payments Operations Manager to lead daily payments operations and shape long‑term strategy across ACH, Wires, Real‑Time Payments, and related channels. The role will oversee Wilmington, DE, Sioux Falls, SD, and offshore staff, ensuring...Daily paid
- ...off. You’ll turn complex collections data into clear, actionable strategy that influences senior decisions and drives measurable... ...own analytics and risk monitoring that help ensure the business operates within established risk parameters while delivering long‑term performance...Shift work
Next Frontier Capital
Wilmington, DE1 day ago - The Bancorp is seeking a VP Payments Operations Manager to oversee daily payments operations and shape long-term strategy across ACH, Wires, Real-Time Payments, FedNow, and Push to Card channels. Hybrid work in Wilmington, DE or Sioux Falls, SD with occasional travel....Daily paid
- ...leadership experience. Key responsibilities include overseeing teams, driving monitoring solutions, and managing compliance initiatives. This is a hybrid role, with competitive benefits and the opportunity to influence compliance strategies. #J-18808-Ljbffr Bancorp Bank
- JPMorgan Chase & Co. is seeking a Business Operations Manager to enhance Card Operations strategy and improve customer experiences for affluent cardmembers. The role involves partnering across teams to leverage AI insights, driving initiatives that prioritize customer...
- JPMorganChase is seeking a Business Operations Manager for the Consumer and Community Banking Operations Strategy Team in Wilmington, Delaware. This role focuses on developing strategy and driving innovation to enhance customer experiences for affluent cardmembers, utilizing...
$115k - $130k
Attentive in Wilmington, Delaware, is seeking a Messaging Strategy & Operations Manager to own complex operational workflows across product launches and partner processes. You will improve operational visibility and work with teams across Product, Engineering, Client Strategy...- ...function Design and implement performance metrics; lead performance monitoring reviews with senior leadership Drive policy and strategy development by shaping credit policies and risk management frameworks Maintain a strong regulatory and controls environment across...Work visa
- JPMorganChase is seeking a Small Business Card Product Strategy Manager to shape the future of the Ink cash back card portfolio. This role involves driving strategy, managing product performance, and working closely with various departments to optimize features and enhance...
- ...Product Manager for their Chase Digital team to innovate new product offerings. You will lead the product life cycle and develop strategies to optimize customer engagement across various channels. The ideal candidate has over 5 years of experience in product management...
- Job Overview As a Vice President within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies... ...and processes including working with Product, Technology, and Operations teams. Your role will require a deep understanding of the...Temporary work
- JPMorgan Chase is seeking a Vice President for Card Portfolio Risk Strategy to lead portfolio risk strategies and ensure disciplined execution against credit policies. This role requires strong judgment and analytical skills to assess risk and drive profitable growth....
- Dormont Manufacturing Co is seeking a District Vice President to provide strategic leadership and oversee district operations. You will implement corporate strategies, analyze financial performance, and establish strong customer relationships, ensuring district profitability...
- ...our dynamic team where you will help shape and lead the overall strategy, execution, and ongoing optimization of Chase's Owned Channels... ...across Marketing, Product, Technology, Data & Analytics and Operations to identify opportunities to maximize and grow card acquisitions...Work visa
- Job Description Join Fraud Strategy and help keep JPMorgan Chase strong and resilient. In this role you will anticipate emerging fraud... ..., and optimizing strategies that balance fraud losses and operating expenses while minimizing customer friction. Partner with Consumer...Visa sponsorship
- JPMorgan Chase is seeking a Fraud Strategy professional to anticipate risks and design prevention strategies. The role includes managing fraud losses effectively while minimizing customer impact. Successful candidates will have 7+ years in analytics or risk management,...
- JPMorgan Chase & Co. is seeking a Small Business Card Acquisitions Risk Strategy Vice President to shape credit risk strategies for one of the largest card portfolios. This high-visibility role involves collaboration with senior leaders across multiple departments including...
- As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business... ...and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business,...Temporary work
- ...managing senior-level relationships to optimize partnership outcomes. Responsibilities include leading the execution of partnership strategies, contract negotiations, and cross-functional collaboration. The candidate should have over 10 years in partnerships or business...Contract work
- JPMorganChase is looking for a talented professional to lead credit risk strategy in Wilmington, Delaware. The ideal candidate will have at least 7 years of experience in direct-to-consumer lending, strong quantitative analysis skills, and a proven ability to collaborate...
- JPMorgan Chase & Co. is seeking a Small Business Card Acquisitions Risk Strategy Vice President to shape risk appetite and lending strategy for their extensive card portfolio. This strategic role will involve collaborating with product, finance, and risk teams to manage...
- As a Fraud Strategy Vice President at JPMorgan Chase in Wilmington, DE, you will design and validate comprehensive fraud strategies crucial for our operations. Your expertise will help mitigate risks while balancing financial performance and customer service quality. You...
- JPMorganChase is hiring a Financial Product Management Manager, Vice President, to lead the Mass Affluent Core Deposits Strategy. The role involves strategic planning, stakeholder alignment, and compliance oversight. Ideal candidates will have over 7 years of experience...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VP, Strategy & Operations. Be the first to apply!
- vp of operations Wilmington, DE
- revenue operations Wilmington, DE
- service operations leadership development program Wilmington, DE
- vice president of operations Wilmington, DE
- engineering operations technician Wilmington, DE
- finance operations Wilmington, DE
- operations processor Wilmington, DE
- vice president technical operations Wilmington, DE
- vice president manufacturing operations Wilmington, DE
- loan operations Wilmington, DE