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Front Desk Admin

$18 - $19 per hour

Spencer Psychology

Description

Are you someone who's calm in chaos, kind to strangers, good with details, hates drama, and secretly a wizard with Outlook and reports? We're looking for that person.

At Spencer Psychology , we're more than a mental health practice. We're a healthy, close-knit, family-friendly team that supports each other as much as we support clients. Our front desk is the heart of our office, and we're looking for someone warm, organized, and tech-savvy to be a welcoming face (and voice) for our busy office. The receptionist reports to our office manager, as part of a 5-member support staff team for 24 kind-hearted therapists.

What You'll Do:
  • Greet clients with compassion and professionalism
  • Answer phones and client questions
  • Keep supply inventory
  • Keep things running smoothly behind the scenes - from insurance checks to account updates to staying on top of daily reporting (like downloading credit card payments)
  • Keep waiting room neat

Schedule: Monday-Friday, 8-4 or 9-5 (your choice). We are flexible with time off for doctors' appointments, your kids' school performances, and general personal life needs.

Pay: $18-$19 per hour

Perks: IRA with match, QSEHRA (HRA with $300 reimbursement towards your medical) plus dental/vision/short-term disability, life insurance, paid time off, and a team that truly cares.

Perfect for a parent returning to work or someone with experience in medical or mental health admin. This is an in-person role. Telework is not available for reception.

Required : Previous front office medical, dental, vision, or mental health experience
How to Apply: Please attach your resume and a cover letter that explains any gaps in your job history. We cannot consider anyone who does not also include a cover letter.

Candidates who are not within driving distance of Bloomington, IN, or not able to relocate are not eligible, as this is in-person. PLEASE do not apply if you are outside of the country.

Responsibilities

• Complete assigned reporting functions for our electronic health record (matching payments to client accounts, importing credit card transactions, running insurance eligibility, processing consent forms, and faxing).

Qualifications

• Associate's degree or equivalent certification.
• At least one year of receptionist or administrative assistant experience, in a medical or mental health organization
• Must pass a background check.
Vacancy posted 2 days ago
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