Simulation Operations Technician

Simulation Operations Technician School of Health Sciences St. Edward's University of Austin, Texas invites applications for the position of Simulation Operations & Lab Technician. The Simulation Operations & Lab Technician provides comprehensive technical and operational support for the School of Health Sciences clinical simulation suites and skills labs. This role is responsible for the day-to-day readiness of healthcare training environments, ensuring that all simulation equipment, manikins, and computer hardware/software are functional and optimized for student learning. The technician plays a vital role in facilitating realistic clinical scenarios that enhance student decision‑making in a safe, controlled environment. For consideration, Required Qualifications Education: Associate's degree in healthcare, biomedical technology, computer science, or a related field. Experience: One to two years of related experience in healthcare simulation‑based technology or an allied health profession (e.g., EMT, CNA, LPN). Technical Skills: Proficiency with MS 365, AV systems, and networked computer equipment. Compliance: Ability to adhere to HIPAA, FERPA, and ADA guidelines regarding patient health records and student privacy. Preferred Qualifications Bachelor's degree in healthcare, simulation technology, or a related field. Experience with specific simulation software (examples might include Gaumard, Leardal LLEAP, CAE LearningSpace). Familiarity with Google services, in addition to MS 365. Familiarity with medical terminology. Knowledge, Skills, and Abilities (KSAs) Collaborative & Team-Oriented Interdisciplinary Partnership: Ability to work effectively with diverse communities across the university, including faculty, staff, and clinical partners. Feedback Integration: Demonstrate a high capacity for receiving and implementing constructive feedback to improve simulation outcomes and lab efficiency. Team Synergy: Ability to work successfully both independently and as an active, supportive member of a multidisciplinary team. Student-Centered & Professionalism Service Excellence: Maintain a customer‑service‑oriented attitude, prioritizing the learning needs and safety of students in every interaction. Ethical Standards: Maintain high ethical standards and a strong sense of confidentiality regarding sensitive information, such as student performance or health records (e.g., FERPA/HIPAA). Cultural Competence: Possess the ability to engage respectfully and skillfully with individuals from diverse backgrounds and cultures. Communication & Diplomacy Interpersonal Skills: Use diplomacy, discretion, and solid interpersonal skills when navigating a complex work environment. Information Exchange: Communicate clearly and accurately through various technological resources and in‑person demonstrations. Organization & Flexibility Adaptability: Thrive in a fluid and demanding work environment, maintaining efficiency while managing multiple simultaneous projects or changing priorities. Detail‑Oriented: Maintain high attention to detail when organizing workflow, digitizing technical documentation, and updating lab signage. Proactive Initiative: Use sound judgment and initiative to complete work assignments and interpret policies effectively. Essential Duties and Responsibilities Simulation & Technical Operations Scenario Execution: Set up, program, test, and run simulation scenarios in collaboration with faculty, including trial runs to identify technical adjustments. Equipment Maintenance: Prepare, sanitize, and maintain high‑fidelity manikins, task trainers, and medical equipment such as IV pumps, ventilators, and defibrillators. Moulage: Apply simulated injuries (moulage) to manikins and standardized patients to enhance realism. Troubleshooting: Learn and operate and troubleshoot complex AV recording systems, microphones, and simulation management software. Facilitate training and support for faculty and students during sim and open lab. Lab Management & Safety Environment Readiness: Organize and restock medical supplies; rearrange simulation bays to optimize workflow and maintain hospital‑ready environments. Inventory & Procurement: Maintain detailed inventory records and coordinate with the Director of Nursing to order and restock supplies. Safety Compliance: Ensure all lab activities comply with university policies and governmental safety regulations. Vendor Relations: Serve as the primary contact for equipment manufacturers regarding service contracts, warranties, calibration requirements and repairs. Instruction & Outreach Support Technical Guidance: Assist students and faculty with the proper use of equipment and demonstrate lab procedures. Event Coordination: Assist with tours, community outreach, and admission/recruiting initiatives such as summer camps and open house events. Documentation: Develop and maintain standard operating procedures (SOPs) and digital manuals for the simulation center. May supervise student workers. Other duties as assigned. Total Rewards Package Medical & Rx Coverage (HSA Available) Dental Vision Flexible Spending Accounts Short Term Disability Insurance Long Term Disability Insurance Life & Accidental Death & Dismemberment Insurance Employee Assistance Program (EAP) Pet Insurance Annual Leave & Paid Sick Leave Retirement Plan – TIAA Employee 5%/Employer Match 7% Tuition Benefits Paid Holidays Services & Discounts How to Apply Interested applicants should submit an online application at Please include resume, cover letter, and three employment references. Equal Opportunity Employer St. Edward's University, as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. We require U.S. citizenship or permanent residency for employment, and we are not offering visa sponsorship at this time. Background Checks A criminal history background check is required for the finalist(s) under consideration for this position. #J-18808-Ljbffr St Edwards University