Admissions Leader

About Company:

MISSION STATEMENT Our school’s mission is to provide a quality educational system to prepare students to pass the state board examination and gain entry level employment within their chosen field of study. We are passionately committed to providing a solid educational foundation to empower our team in the pursuit of excellence and we strongly believe that when people come first, success will follow.

"Our purpose: To develop technically strong professionals who have been given the skill set to be successful in the industry. "

About the Role:

The Admissions Advisor will provide information to potential students and their families about the admissions process, the admission requirements, the available programs of study, and the school and its facilities and resources. The Admissions Advisor is responsible to schedule both in-person and virtual meetings to facilitate tours of the school facility. He or she assists with organizing and participates in recruitment events, such as the National Open House and high school career fairs. He or she is responsible for developing and delivering enrollment and financial aid training via virtual and/or on-site, in-person events to support ongoing training efforts. A successful candidate will have strong communication and presentation skills to ensure that prior to a prospective student’s commitment to enroll, the prospective student fully understands the requirements for admission, realizes the program expectations, and has complete and accurate information about available resources. He or she must also have an unwavering commitment to providing exceptional customer service, following the law, and abiding by diversity, equity, and inclusion policies.

Minimum Qualifications:

• At least 5 years of experience in admissions or enrollment management within an educational setting.
• Proven leadership experience with the ability to motivate and manage a team.

Preferred Qualifications

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• Experience in admissions, sales, customer service, recruiting, or a related field.
• Strong interpersonal and communication skills with the ability to build relationships and connect with individuals from diverse backgrounds.
• Excellent organizational skills with the ability to multitask and thrive in a fast paced environment.
• Proficiency in Microsoft Office and CRM software is preferred.
• Bilingual skills are a plus.
• A positive, energetic, and service focused attitude.
• A genuine passion for helping others achieve their educational and career goals.
• Passion for the beauty industry and a commitment to creating an exceptional prospective student experience.

Responsibilities:

• Conducts and leads tours for prospective students and their families
• Understands and follows all policies and procedures
• Understands and follows the lead management workflow and admissions process
• Knows and understands the school’s educational programs
• Provides prospective students and their families with appropriate, accurate, timely, and clear information Attends daily and weekly Team Huddle, Town Hall, and staff trainings
• Conducts professional development training for current students
• Updates and manages the lead database in the CRM
• Follows up with prospective students via phone, text, and email
• Follows communication procedures, guidelines, and policies
• Works with teams to promote best practices
• Performs other duties as assigned

Behaviors and Competencies:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Ability to develop and deliver presentations
• Ability to communicate effectively, both orally and in writing
• Knowledge of programs/services available to the students
• Knowledge of customer service standards and procedures
• Knowledge of community outreach practices
• Ability to process computer data and to format and generate reports
• Knowledge of student recruitment and retention issues
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to investigate and analyze information and draw conclusions
• Ability to work effectively with diverse populations
• Ability to evaluate student transcripts and/or records