Senior Business Analyst

Senior Business Analyst

Location: Boston, MA (Hybrid)

Role Overview

This organization is seeking a Senior Business Analyst to lead the business and systems analysis of technical, complex, and highly visible agency projects. The selected professional will collaborate closely with program managers, division leaders, and key stakeholders to document detailed business requirements. By conducting thorough gap analyses, the Senior Business Analyst will translate these business requirements into actionable user stories and tasks. This individual will guide products throughout the software development lifecycle, partnering with project managers, technical leads, and agency stakeholders to drive requirements elicitation and ensure delivery within targeted deadlines.

Key Responsibilities

• Collaborate with stakeholders to research, analyze, and document business processes and requirements using standard tools such as JIRA, Visio, SharePoint, PowerBI, and MS Office Suite.
• Analyze and document current-state versus future-state workflows using UML methodologies.
• Partner with software solution architects to communicate business needs, comprehend technical constraints, and translate architectural visions to business partners.
• Independently lead requirements-gathering sessions and workshops with diverse stakeholders.
• Create and maintain Agile-based business requirements documentation, including clear, organized user stories and detailed system specifications.
• Collaborate with UI/UX designers to establish user interface specifications.
• Contribute to business analysis process maturity and organizational governance initiatives.
• Perform software quality assurance testing across development, testing, and production release phases, including creating test cases and documenting results.
• Coordinate with network, infrastructure, and project management teams to facilitate comprehensive technical deliverables.

Required Qualifications

Education: A Bachelor's or Master's degree in a related field is preferred. Candidates with more than 10 years of dedicated business analysis experience may substitute professional experience in lieu of a degree.

Experience: A minimum of 4 years of technology-focused business analysis experience, with a proven track record of managing complex software engineering requirements.

Technical Skills: Deep proficiency in business process mapping, requirements elicitation, and technical documentation. Strong working knowledge of software development lifecycles, Waterfall, and Agile methodologies (Scrum, Kanban). Experience preparing User Stories, Process Flows, Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Use Cases, and Data Mapping documents. Proficiency with JIRA is preferred, and experience with Smartsheet is beneficial.

Preferred Qualifications

• Professional certifications such as Certified Business Analysis Professional (CBAP) or Professional Scrum Product Owner (PSPO).
• Experience working with PowerBI super users to develop dashboard requirements and perform analysis.
• Prior experience working on environmental, energy, or public sector technology initiatives.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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