Inside Sales Representative

Job Description

Job Description

Job Title: Sales Support Representative

Overview: Looking for a Sales Support Representative with experience supporting customers in a manufacturing, distribution, industrial, aerospace, or similar environments. This role focuses on quotes, purchase orders, order entry, RMAs, customer support, and ERP system management. This role is based in Glendale, CA.

Responsibilities

• Process customer purchase orders and enter orders into the ERP system.
• Prepare quotes and provide pricing information to customers.
• Manage RMAs, returns, and order-related issues.
• Support customers via phone and email regarding orders, deliveries, and product inquiries.
• Track orders and coordinate with production, engineering, logistics, and other internal teams.
• Maintain accurate customer, pricing, and product information.
• Build strong customer relationships and provide excellent customer service.

Requirements

• 2+ years of Inside Sales, Customer Service, Order Management, Sales Support, or Account Support experience.
• Experience processing purchase orders (POs) and order entry.
• Experience handling RMAs, returns, or customer order issues.
• Experience using ERP systems (Epicor, SAP, Oracle, NetSuite, Microsoft Dynamics, etc.).
• Strong Microsoft Excel and Office skills.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced manufacturing or product-based environment.

Ideal candidate: Someone coming from a manufacturing or industrial company who has worked with purchase orders, order entry, RMAs, ERP systems, quoting, customer accounts, and cross-functional coordination.

Preferred

• Manufacturing, aerospace, electronics, industrial products, or distribution experience.
• Experience working with engineering, production, warehouse, or logistics teams.
• Familiarity with pricing, quotations, and customer account management.
• Bachelors degree with internship experience in related field

Job Type & Location

This is a Contract to Hire position based out of Burbank, CA.

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Burbank,CA.

This position is anticipated to close on Aug 26, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.