Quality Specialist

The Opportunity

This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures as well as all applicable local state federal requirements. This role will ensure compliance to training needs SOPs processes and other regulatory or company directives are adhered in order to support the operations and quality requirements for business operations.

• Reporting compliance status data to operational quality management
• Collaborate with center management in the development and implementation of continuous improvement plans
• Collaborate with Assistant Manager of Quality (AMQ) to be able to represent the center during internal and external audits responds to questions and may stop operations including shipments to address quality concerns
• Responsible for coordinating and managing training activities policies and processes at the center level.

You will report to the Assistant Manager Quality

The Role

• Perform final QA review and release for all shipment and associated documents to ensure shipment meets customer specifications.
• Ensure center records QA review to ensure thoroughness accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action ensure appropriate documentation and determine effectiveness of the action.
• Perform center records QA review to ensure thoroughness accuracy and timeliness of required information. Initiate investigation and ensure documentation of regulatory deficiencies. Determine the need for corrective action ensure appropriate documentation and determine effectiveness of the action.
• Maintain and review Plasma center personnel training documents to ensure documents comply with CSL procedures SOPs CLIA/COLA and other applicable requirements.
• Maintain the Learning Management System to ensure data integrity report generation and data analysis to comply with company and regulatory standards.
• Initiates schedule coordinate and monitor the delivery of all training such as new hire annual and any retraining to meet center or other training and regulatory requirements. Ensure the most current version of training materials at the center is being used
• Collaborates with center management when viewing the Quality Management System to identify coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues.
• Conduct periodic process assessments to ensure compliance of CSL written procedures. Initiate investigation to ensure documentation of deficiencies and development of corrective action plans as necessary in partnership with management.
• Identifying and communicate non-conformities to CSLs the absence of the AQM may conduct monthly quality team meeting to inform promote assess and identify opportunities for continuous process improvement in quality safety and training for implementation.
• Promote Safety Health and Environment Policies & Procedure. Ensure safety training and safety practices are implemented and followed within the center.
• Conducts and may lead internal audits to monitor facility compliance with CSL procedures and policies cGMP OHSA FDA and other regulations as applicable and develop center responses for the absence of the AQM host external audits conducted by the regulatory agencies and customers.
• Responsible to initiate investigate and close Trackwise reports in a timely manner. Confirm through follow-up to ensure appropriate corrective action was initiated implemented and effective.
• Maintain clean efficient work environment. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedure and documentation audits as applicable.
• Follow all Standard Operating Procedures (SOPs) company policies and procedures.
• Comply with all local state and federal regulations and laws to include but not limited to: ADA Civil Rights EEOC FDA GHA HIPAA and OSHA.
• Maintain confidentiality of all personnel donor and center information. Understand policies and procedures associated with hyperimmune programs at the center if applicable.
• Assist Plasma center staff in completing other special projects or assignments as requested.
• Perform other job-related duties as 4-6 key responsibilities of the job

Your skills and experience

Education

High school diploma or equivalent required. Associate or Bachelors degree in business administration or biological sciences preferred.

Experience

• Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment.
• Strong customer service skills
• Strong critical reasoning decision-making and problem solving skills to analyze situations
• Organizational skills and attention to details to handle multiple tasks short deadlines frequent interruptions and shifting priorities in support of changing company objectives
• Understand Quality Systems and/or regulated training requirements

Working Conditions

(physical & mental requirements)

• Occasionally required to work with the public when they are dissatisfied
• 80% of the time standing and walking and 20% of the time sitting
• Reach bend kneel and have high level of manual dexterity
• See and speak with customers and observe equipment operation
• Occasionally be required to lift and carry 25 lbs.
• Exposure to hot and cold temperatures sudden temperature changes working with freezers and various odors

About CSLPlasma

Learn more about CSL Plasma here and CSL CSL Behring CSL Seqirus and CSL Vifor here more about CSL CSL Behring CSL Seqirus and CSL Vifor here at and CSL Plasma at Benefits

For more information on CSL Plasma benefits visit Belong at CSL

At CSL Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy we are able to better understand and connect with our patients and donors foster strong relationships with our stakeholders and sustain a diverse workforce that will move our company and industry into the future.

To learn more visit Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process please visit Experience:

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