Seasonal, Operations Technical Specialist

Company Overview Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you’ll do As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands‑on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Responsibilities Day to day, you’ll… Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low‑voltage electrical work, and repairing minor damages. Deliver supplies and materials to and from tax office locations in a timely and organized manner. Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards. Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst. Maintain an inventory of district resources. Track and control hot spare computer equipment in the district. Document hardware problems and their resolution within the ticketing system. Maintain up‑to‑date technical knowledge of the department’s supported products and systems. Participate in all required training relevant to the position and perform other duties as assigned. Education High school diploma or equivalent. Work Experience Knowledge of Outlook and Microsoft Suite applications, including virtual tools. Basic IT knowledge and demonstrated ability to set up, maintain, and troubleshoot computer hardware. Reliable transportation to travel between office locations as required. Ability to work independently. Lifting up to 55 pounds. Decision‑making, analytical, and problem‑solving skills. Organization, prioritization, and project coordination skills. Effective oral, written, and interpersonal communication skills. Time management and multi‑tasking skills. Ability to follow direction. Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well‑being. Equal Opportunity Employer H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Pay Range: $17.64 - $26.49. #J-18808-Ljbffr H&R Block, Inc.