BDE Platform Engineering & Support - US

BDE Platform Engineering & Support

Location: Austin, TX-100% Onsite

Duration: Fulltime Only

Job Description: Coverage: 24*7

Responsibilities:

What You'll Do:

• Currency Patching of BDE servers for vulnerabilities through automated RedButton process
• L1/L2 support monitoring and troubleshooting batch related issues and debugging/resolving issues related to MapR Reduce and Spark workloads
• L3 support to troubleshoot complex issues with MapR/Hadoop ecosystems such as Hive/Spark
• Platform Storage & Resource Optimization
• Admin support for Hive deployments
• Execute annual Disaster Recovery & Password Rotation exercises
• Assist with Audit Requests
• Platform Health Reporting, Weekly and Monthly Executive Status Reporting
• Implement Continuous Improvement & Automation opportunities
• Platform Upgrade Support
• BDE Migration Support
• To manage and support the platforms on rotational shift basis from the Customer Secured Delivery Center set up. (Major support requirement in the US business time)
• To learn new platform management technologies and tools as a part of the cross-skilling exercise in Project life cycle.
• Customer / Stakeholder management

Expertise You'll Bring:

• Skills - Platform: HPE/MapR Hadoop (Big Data), Programming: Python, UNIX Scripting
• CICD: Ansible, Platform Support, ITSM tools knowledge, ITIL
• 2 – 12 Years of IT experience in Big Data, Hadoop platform management & min 2 years’ experience in Big Data platform administration / management.
• Good knowledge with ITIL framework & ITSM tools.
• Major Incident management & excellent customer interfacing skills.
• Good email communication & client management skills.
• Innovative Thinking & proven automation experience.
• Organization Commitment (hard working)
• Customer Focus/Orientation.
• Adapting to the project requirements in terms of technical skills and work timing.