Community Association Manager

Company Description Gassen Company, Inc. is a full-service HOA management firm based in the Twin Cities, serving townhome, single-family, condominium, and mixed-use associations across Minnesota. With more than 55 years of experience, the company focuses on providing professional, responsive service that supports the long-term success of each community. Gassen is proudly locally operated, offering a personalized approach and strong regional expertise. Team members are encouraged to build meaningful relationships with boards and residents while helping communities thrive. Role Description Community Management Responsibilities: Assist Association Boards in understanding how to effectively manage their community within the scope and limits of authority providing guidance and advice on policy issues. Recognize when to consult with the association’s attorney for interpretation of statutes and documents. Implement decisions of the Board. Meet with Board of Directors on a predetermined schedule, either in person or virtually. Prepare monthly Management Reports and Board Meeting agendas. Perform regular property visits. Handle day to day phone calls and e-mails from clients Assist with dispute resolution/rules enforcement. Maintain the Association’s property records. Manage the Associations’ on-site employees, if applicable. Monitor expenditures of associations and approve invoices for payment Interpret financial data and assist the board in understanding their financial position Prepare budgets and/or projections. Communicate directives from the Board to the Accounting department Facilities Management: Oversee the management of association grounds and buildings to meet the needs of individual residents, to preserve and enhance the common property, and to limit injury to residents, guests, and employees. Arrange for maintenance, repairs, and replacement of common elements as requested. Identify qualified contractors, negotiate contracts and oversee activities of contractors, vendor personnel, and suppliers. Perform periodic property visits to ensure adherence to vendor contract requirements. Respond to emergencies in a timely manner. Assist in identifying responsible parties for maintenance issues and prepare work orders as needed. Evaluate effectiveness of maintenance programs Qualifications Strong verbal and written communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to analyze and interpret the needs of customers and offer appropriate solutions. Knowledge of property management principles, procedures, and standards, as applied to residential facilities and knowledge of community association law. Project planning skills and knowledge of the contracting process Skilled in organizing resources and establishing priorities. Ability to develop and maintain personal recordkeeping systems and procedures. Ability to analyze and interpret financial data for association boards of directors Ability to coordinate and/or supervise independent contractors. Education Requirements A college degree is preferred, but not required. The position requires the ability to read and write English fluently, and the ability to accurately perform intermediate mathematical functions Ability to utilize Microsoft Office software functions and property management software. Ability to pass the Certified Manager of Community Associations (CMCA) exam within two years of employment Previous experience in property management is preferred but not required. #J-18808-Ljbffr