Infrastructure Operations Manager

Description

The Infrastructure and Application Support Manager is responsible for leading global infrastructure operations, systems administration, database administration, network operations, and enterprise application support across all Consular Affairs (CA) systems and services. This includes domestic data centers, domestic passport centers, visa processing centers, and overseas posts.

This role oversees Tier II and Tier III support for enterprise databases (Oracle, MS SQL Server), applications (web, client-server, imaging/archiving, and specialized systems), and network infrastructure (LAN, WAN, MPLS, firewalls). The manager ensures that all enterprise infrastructure and applications meet defined service levels, directing geographically dispersed technical teams and guiding modernization efforts such as converged server/storage environments and cloud migrations.

Location: This position is located in the Arlington, Reston, Dulles, and Washington, DC area.

Key Responsibilities:

• Lead global infrastructure and application support operations, ensuring stability, availability, and performance for CA enterprise systems and services.

• Manage systems administration functions for Windows and Linux environments, including patching, configuration, and lifecycle operations.

• Oversee Tier II and Tier III database administration for Oracle and MS SQL Server, including performance tuning, backup/restore, and high-availability strategies.

• Direct enterprise network operations, including LAN/WAN design and support, MPLS environments, firewall management, and network performance monitoring.

• Provide senior leadership for enterprise application support, including web applications, imaging and archiving systems, client-server tools, and specialized applications.

• Coordinate support for domestic data centers, passport and visa center infrastructures, and overseas post environments.

• Lead initiatives related to converged compute/storage systems and cloud migrations.

• Ensure compliance with service level agreements (SLAs) and operational level agreements (OLAs); drive continuous improvement.

• Maintain documentation, SOPs, technical diagrams, and operational knowledge bases.

• Partner with program leadership to drive strategic planning, resource management, and modernization roadmaps.

• Oversee technical teams across multiple locations, fostering cross-functional collaboration and operational excellence.

• Ensure adherence to ITIL best practices and SDLC methodologies

Required Qualifications:

• BA/BS or equivalent experience and 12+ years of prior relevant experience. In lieu of degree, additional experience may be required.

• Active TS clearance.

• Current PMI/PMP certification.

• 7 years of experience managing infrastructure, systems, database, network, and application operations across multiple locations with geographically dispersed teams; similar in size, scope, and complexity.

• 5 years of hands-on experience in Oracle and MS SQL Server database administration and management.

• Demonstrated expertise in network operations, including LAN, WAN, MPLS, and firewall management.

Desired Qualifications:

• Minimum 3 years of experience providing full lifecycle support and operations for Windows and Linux systems.

• 5 years supporting data center operations, including server farms, networking equipment, and enterprise storage solutions (e.g., Cisco routers/switches, firewalls, NetApp, Dell EMC).

• Oracle Certified Professional (OCP) or Microsoft Certified Database Administrator certification.

• Cisco Certified Network Associate (CCNA) or CompTIA Network+.

• ITIL Foundation Level Certification Version 5 or higher.

• Experience with SDLC processes and enterprise application support methodologies.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

June 12, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $154,050.00 - $278,475.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at .

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at View email address on click.appcast.io .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission ( .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

REQNUMBER: R-00185351

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.