Manager, Digital Experience Strategy & Execution

We are looking for a Manager, Digital Experience Strategy & Execution to enable consistent, high-quality execution of John Hancock’s digital experience strategy by supporting clear planning, informed prioritization, and strong cross‑functional coordination—helping translate strategy into sustained momentum and measurable outcomes across a defined initiative portfolio. Position Responsibilities Digital Planning, Portfolio & Road Mapping Support the translation of digital experience strategy into clear, initiative-level roadmaps aligned with Marketing, Technology, Operations, Data, and Distribution partners. Coordinate with initiative owners to align plans, timelines, dependencies, and milestones across an assigned portfolio of digital experience efforts. Surface overlaps, risks, and critical connection points to inform sequencing, dependencies, and trade‑off discussions. Intake, Triage & Prioritization Enable a structured intake and triage model for new digital experience requests within the defined portfolio. Partner with stakeholders to clarify scope, effort, dependencies, andanticipatedimpact prior to roadmap inclusion. Identifybottlenecks, discovery needs, and future‑state planning gaps early in the lifecycle. Develop prioritization inputs and scenario views to supportdecision‑making. Stakeholder Partnership & Alignment Serve as a trusted coordination partner to stakeholders across Marketing, Technology, Operations, and Data. Facilitatealignmentconversations by synthesizing inputs, clarifying options, and documenting agreed‑upon direction. Support effective upward communication by distilling complexity into clear summaries, implications, and considerations for senior leaders as needed. Execution Enablement & Operating Rhythm Enableexecutionhygiene across the portfolio through planning forums, roadmap reviews, dependency tracking, and decision documentation. Support initiative owners by reinforcing shared understanding of scope, sequencing, roles, and expectations—without directly owning delivery. Proactively surface risks or misalignment and coordinate resolution paths with theappropriate partners. Leadership Communication & Synthesis Prepare clear, succinct materials that articulate initiative status, key themes, risks, and upcoming decisions. Support executive‑level updates and context‑setting by framing progress and issues within broader strategic priorities. Required Qualifications 6–8+ years of experience in project, program, or portfolio management within large, matrixed organizations. Demonstrated ability to influence, align, and coordinate work across teams without direct authority. Strong synthesis, communication, and organizational skills, with comfort navigating ambiguity. Preferred Qualifications Experience supporting digital experience platforms,MarTech, or customer‑facing ecosystems strongly preferred. When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. If you are applying to this role in Massachusetts, please note the salary range is $92,475 - $160,290 USD. Working Arrangement Hybrid Benefits Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact View email address on click.appcast.io for the salary range for your location. Equal Opportunity Statement 宏利是平等機會僱主 在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。 我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 View email address on click.appcast.io。 #J-18808-Ljbffr Manulife Financial