Quality Systems Manager

Job Description

Job Description

Position Summary:

The Quality System Manager (QSM) is responsible for maintaining Pegasus’ FAA Part 145 Repair Station
compliance, overseeing all quality assurance, auditing, and training system functions. This role ensures
the integrity of Pegasus’ maintenance, repair, and operational programs, supporting both regulatory
compliance and customer satisfaction.

The ideal candidate holds an FAA Airframe & Powerplant (A&P) license and brings hands-on experience
with Boeing and Airbus aircraft. As a key leader within our maintenance organization, the QSM may
occasionally perform duties as an Aircraft Maintenance Technician (AMT) to support operational
requirements.

Key Responsibilities:

• Ensure company compliance with FAA, EASA, JCAB, CAAC, and other foreign aviation authority
regulations.
• Maintain and oversee compliance with Pegasus Operations Specifications in accordance with
FAR Part 145.205.
• Prepare for and host audits by the FAA, EPA, OSHA, customer QA teams, and other regulatory
agencies.
• Investigate and resolve discrepancies through root cause analysis and corrective/preventive
actions.
• Maintain accurate documentation for all compliance-related activities.
• Establish and maintain quality control benchmarks and internal audit programs.
• Qualify, evaluate, and monitor approved vendors and suppliers to ensure adherence to Pegasus
standards.
• Collaborate with customers to address service discrepancies, develop action plans, and align on
process improvements.
• Audit maintenance and operational documentation for accuracy and compliance.
• Develop and deliver company indoctrination, recurrent, and on-the-job training programs.
• Maintain training records in accordance with FAA and Pegasus standards.
• Support team members and leadership in building a culture of safety, accountability, and
continuous improvement.
• Perform limited line maintenance functions on transport-category aircraft as needed.
• Safely operate ground handling equipment and ensure compliance with all safety procedures.
• Maintain a clean, professional, and well-organized work environment.
• Perform other duties as required by operational needs.

Qualifications:

• FAA Airframe & Powerplant (A&P) certification required.
• Boeing and Airbus experience strongly preferred.
• Minimum high school diploma or GED; advanced technical education a plus.
• Valid U.S. driver’s license and ability to lift up to 50 lbs.
• U.S. citizenship or legal authorization to work in the U.S.
• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written, verbal, and interpersonal communication skills.
• Proven ability to work independently and under tight deadlines in a high-paced aviation
environment.
• Flexible to work nights, weekends, holidays, and in varying weather conditions.
Skills & Competencies
Language Skills:
• Read and interpret FAA regulations, maintenance manuals, and operational procedures.
• Draft quality reports, policy updates, and correspondence.
• Communicate effectively with customers and regulatory representatives, including those for
whom English is a second language.
Mathematical Skills:
• Proficient in basic arithmetic using whole numbers, fractions, and decimals.
Reasoning Abilities:
• Apply sound judgment and problem-solving in complex, non-standardized situations.
Physical Requirements
• Regularly required to stand, walk, bend, stoop, kneel, and reach.
• Ability to lift, carry, move, push, or pull 30–50 lbs unassisted.
• Must have corrected 20/20 vision, good hearing, and use all required personal protective
equipment (PPE).
• Work in environments with moderate to high noise levels depending on location and aircraft
activity.

Additional Information:

This job description reflects the primary duties and responsibilities of the position but is not exhaustive.
Pegasus reserves the right to revise duties as operational needs evolve. Employees may be required to
work compensated overtime. Reasonable accommodations will be made for qualified individuals with
disabilities.