Commercial Insurance Account Manager

Job Overview – Commercial Insurance Account Manager

Compensation: $65,000 – $75,000/year + bonus

Location: Springfield, MA

Schedule: Monday to Friday (Hybrid)

Atlantic Group is hiring a Commercial Insurance Account Manager in Springfield, MA for our client. In this role, you will support commercial lines account management, client service, renewals, and policy marketing across an existing book of business. You will partner with Producers, carriers, and underwriters to manage day-to-day account needs, prepare proposals, review policy information, and help drive responsive service and long-term account retention.

Responsibilities as the Commercial Insurance Account Manager:

• Account Management: Service an existing book of commercial insurance accounts while providing responsive support throughout the policy lifecycle.
• Client & Carrier Communication: Communicate with clients, carriers, and underwriters to resolve issues and support ongoing account needs.
• Renewal & Marketing Support: Assist with renewals, remarketing efforts, and carrier submissions to support retention and coverage options.
• Proposal & Quoting Support: Prepare insurance proposals and support quoting across commercial lines.
• Policy Servicing & Documentation: Process policy changes, review coverage documentation, and maintain accurate account records.

Qualifications for the Commercial Insurance Account Manager:

• Experience: 2+ years of commercial insurance, commercial lines account management, or insurance client service experience is required.
• Industry Knowledge: Knowledge of commercial insurance products including commercial auto, workers’ compensation, general liability, and property coverage is required.
• Technical Skills: Experience with agency management systems, rating tools, insurance carrier portals, and Microsoft Office is preferred.
• Skills & Attributes: Strong written and verbal communication skills, relationship management ability, organization, problem-solving skills, and the ability to lead conversations and navigate client challenges effectively are essential.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.

ID #48304