Network Engineer III

Overview You’ve discovered something special. A company that cares about leading in construction, engineering, manufacturing and renewable energy, and about redefining how energy is designed, applied and consumed. This role is within a Culture of Care that focuses on the mind/body/soul of team members. Role The Network Engineer III is responsible for the operations of secure and highly available computing platforms, servers, and networks. They install, maintain, upgrade and continuously improve the operating or application environment, and ensure ongoing reliability, performance and support of the infrastructure and systems. This includes monitoring, responding to incidents, problems, and planning for growth. The role deploys new technologies as well as designs, installs, configures, maintains and tests networks, related utilities and hardware. Customer service and vendor relationship skills are essential. Attention to detail and strong communication and collaboration skills are critical to success. Minimum Requirements Education: Associates degree in Information Technology or Business, or equivalent professional experience and relevant training. Experience: 8 years or more experience with network administration and security and systems such as Cisco, Palo Alto, Citrix (specific to the role). Or any appropriate combination of education and experience as determined by management. Travel: 15% Work Schedule: Typical work hours are 7:00 a.m. to 5:00 p.m., Monday – Friday. However, work may be performed at any time on any day of the week to meet business needs. Key Responsibilities Work Complexity Maintains, monitors and supports network security, VPN, wireless, load balancing, routing and switching infrastructure. Follows defined procedures to monitor systems and resolve problems. May support one or more infrastructure platforms of medium to high complexity with multiple concurrent users, ensuring control, integrity, accessibility and performance. Project Planning Participates and may take lead in short-term planning efforts with stakeholders and Business Technology Leaders. Works with project teams to understand business needs, makes recommendations for solutions and ensures business needs are met. Works with other engineers to understand technical requirements. Participates in vendor meetings to determine appropriate solution, implementation plans and/or support planning. Operational Support Monitors alerts and takes appropriate actions; performs routine maintenance tasks for assigned systems such as backups and patch management; performs health checks based on check lists, and makes recommendations for remediation or additional checks to perform. Monitors network operating capacity in terms of response time, availability and security; monitors hardware/software activations and resource utilization for capacity planning; makes recommendations for network upgrades as needed. Identifies problems and optimizes performance; escalates as appropriate; follows change management processes and procedures. Analyzes and reports on operational metrics to drive process improvements and capacity planning; provides recommendations for improvements. Provides production support for escalated items, troubleshoots problems, notifies appropriate resources in the event of failure and works with resources to resolve issues; complies with service level agreements. Adheres to security requirements and procedures; reports issues as appropriate; makes recommendations for any necessary improvements. Documents new or modified functions, modules, networks or systems. Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee’s ability to perform the position. It is not intended to be an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Work Location This role follows a hybrid work model, offering a blend of onsite collaboration and remote flexibility. Team members are required to spend part of their week onsite at our Menasha, WI office to support teamwork, learning, and in-person connection, while enjoying the autonomy and focus that remote work provides. Specific onsite expectations may vary based on team needs, project priorities, and individual development. We strive to provide a balanced, flexible environment that supports both productivity and engagement. How Does FTI Give YOU the Chance to Thrive? If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a merit-to-the-core organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits Are The Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. #J-18808-Ljbffr