Front Desk Receptionist Full Time

Front Desk Receptionist Per Diem Our facility is seeking to hire a dynamic, energetic and exceptional per diem Receptionist for our long term care/skilled nursing facility. Must be professional and have the ability to network at all levels with strong drive and passion for success. Responsibilities Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination Must be customer service oriented and demonstrate good communication and phone skills Transferring calls and assisting residents as needed Handling issues with any residents, vendors and family members Communicate effectively with department staff to ensure maximum efficiency throughout the facility Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility Monitor entrance to ensure that confused residents do not exit the building unattended Update and maintain a list of resident funds available Maintain the confidentiality of all residents care information and funds following HIPAA guidelines Capability to multi-task and light clerical work and tasks Assist other personnel as requested Qualifications Must be available evening and weekend hours Must have knowledge of office equipment, Computer experience a plus Word, Excel Clerical/ prior receptionist experience preferred Long-term care experience is a plus #J-18808-Ljbffr