Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary

Spanish Bilingual only please.  IF you are not bilingual in Spanish you will be immediately rejected by the system.

You May Be a Great Fit at Tom Pearson - State Farm Agent if: 

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Richmond, VA 23236

At Tom Pearson - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Key Responsibilities

• Engage with customers through calls, emails, and community outreach.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Collaborate with team members to coordinate outreach strategies.
• Track activity and report progress toward established objectives.
• Maintain compliance with office and regulatory procedures.

MISSION
We help protect what matters most, recover from the unexpected and help realize your dreams.
We will fulfill this mission by providing clients:

• The value of State Farm’s entire product portfolio
• Annual reviews to manage uncovered risks, assess financial needs, and maximize available discounts
• Retirement and estate planning
• Unmatched claims service
• Exceptional customer service
• One stop for all needs

CORE VALUES

• Self motivated.
• Pro active
• Team player.
• Positive excited to learn and grow.
• Disciplined.
• Accountable.
• Transparent.
• Aligned. Growth oriented people.
• Results oriented

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to work in a team environment
• Experience in marketing financial products

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.