Operations Manager

Job DescriptionJob Description:This requisition is for both day shift and night shift positions.This position is for a manufacturing leadership role as Operations Manager supporting the commercial-scale manufacture of vaccines and therapeutics at the Durham, NC site. The individual in this role must provide direction, coaching, and technical expertise to operations personnel responsible for the manufacturing processes. This individual must actively manage their assigned team to reliably support customer demand, including hiring as needed, employee development, routine 1:1 meetings and coaching, recognition, and performance management. Additionally, they must become proficient in the use of manufacturing systems and knowledgeable of site procedures in order to resolve process/equipment issues, minimize downtime, and ensure product quality. Successful candidate(s) will be assigned to support one of the manufacturing factories located at the Durham, NC site. Responsibilities include, but are not limited to: Employee Development / People ManagementDevelop, motivate, and manage a team to ensure reliable manufacturing process executionAssign yearly performance objectives for the team in alignment with department and site goalsProvide regular feedback and coaching to employees on work performanceProvide leadership to the team as needed based on the team’s capabilities and maturityEnsure on time approval of payroll activities using site approved software like ADP. Process Execution / Continuous ImprovementProvide a leadership presence on the manufacturing floorChampion standard work to drive consistent use of best practices across teamsRegularly help the team troubleshoot issues to minimize downtime and maintain product qualityIdentify opportunities to improve the process (e.g. cycle times, ease of execution, reliability)Support work as needed to implement improvements (e.g. scheduling, staffing, protocol execution)Coach team members in executing smaller improvement projects in their operational areaRepresent Operations on project teams as needed CommunicationLead and support daily (Tier) meetings to facilitate flow of information up/down through the organizationHold regular team meetings to cascade information and collect team feedbackProvide clear consistent communication from shift to shiftEscalate issues as needed to ensure the right support/awareness is given to issues as they ariseServe as an Subject Matter Expert (SME) during tours to provide area/process overview information to visitors/auditors upon request Quality & Safety ComplianceFoster strong safety culture on the team through actions, coaching, and prioritizationCoach individuals when reporting safety issues and completing corrective/preventative actionsDrive culture of compliance through actions, consistent quality-driven decision making, and coaching of the team (e.g. documentation, housekeeping, area 5S, etc.)Participate in safety/regulatory audits (i.e. tours, topic discussion) FinancialCoach the team to ensure SAP transaction completion is timely and accurateManage team staffing and overtime to support customer demand while meeting budget targetsRecognize opportunities for cost savings and communicates them for potential project charteringEducation Minimum Requirement:  High School Diploma/GED requiredRequired Experience and Skills: Minimum six (6) years of experience in a manufacturing, technical, support, or Military role or at least four (4) years of experience in a manufacturing, technical, support, or Military role with a Bachelor’s degree in Life Science or EngineeringMust be willing to work a rotating shift schedule including but not limited to:2-3-3 rotation x 12.5 hr shifts (example 6:00AM to 6:30PM or 6:00PM – 6:30 AM). Note that this schedule does include working alternating weekends and holidays4 day x 10.5 hr shifts with rotating weekend coverage. Note that this schedule does include working alternating weekends and holidays.5 day x 8.5 hr shifts. Note that this schedule does include working holidays with weekend coverage required based on business needs.Ability to qualify and maintain gowning requirements to enter classified areas in the manufacturing area to provide shopfloor supportDemonstrated ability to lead a team (i.e. experience leading directly as a supervisor/coach or indirectly as part of a project or through routine process execution)Ability to manage multiple priorities and coordinate people/resources to meet a production scheduleStrong interpersonal, communication, and problem-solving skillsPreferred Experience and Skills:Previous supervisory experienceExperience in a Good Manufacturing Practice (GMP)-regulated manufacturing environmentExperience using electronic manufacturing systems (e.g. PAS-X, SAP, Delta-V, etc.)Experience interacting with regulatory auditors as part of area tours and/or topic discussionLean Six Sigma certification #MSJR #VetJobs #EBRGRequired Skills: Adaptability, Aseptic Manufacturing, cGMP Compliance, Data Analysis, Employee Performance Standards, Interpersonal Relationships, Inventory Management, Manufacturing Quality Control, Operational Excellence, Packaging Operations, People Leadership, Process Engineering, Process Improvements, Production Scheduling, Sterile FillingPreferred Skills: Current Employees apply HERECurrent Contingent Workers apply HEREUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA Supplement​We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State ActsThe salary range for this role is$96,200.00 - $151,400.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance OrdinanceLos Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring OrdinanceSearch Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status: RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:10%Flexible Work Arrangements:Not ApplicableShift:1st - Day, 2nd - Evening, 3rd - NightValid Driving License:NoHazardous Material(s):Cleaning SuppliesJob Posting End Date:10/15/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. SummaryLocation: USA - North Carolina - Durham (Old Oxford)Type: Full time