Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Medical, dental and vision coverage

• 401k (after 1 full year of employment)

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Discount programs

• Free meals / meal discounts

Starting pay rates ranging from 15.50-16.50

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_67C15F85-BABD-498A-A274-B2A0B0DFC177_109191

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in New York, NY vacancy
  • # Guest Experience Lead (GEL)* English## Job DescriptionFlexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.**PERKS & BENEFITS:**· **Flexible hourly starting rate**·... 
    Suggested
    Hourly pay
    Full time
    Part time
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    McDonald's

    New York, NY
    19 hours ago
  • $3,000 per month

     ...The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence on the sales floor, coaching associates through real... 
    Suggested
    Full time
    Temporary work
    Part time
    Flexible hours
    Afternoon shift

    Thuma

    New York, NY
    2 hours ago
  •  ...services company in New York is seeking a Lobby Ambassador to maintain a welcoming atmosphere for guests. The role involves greeting clients and visitors, ensuring memorable experiences, and requires a strong background in customer service and hospitality. Candidates must be... 
    Suggested
    Hourly pay
    Full time
    Shift work

    The TemPositions Group of Companies

    New York, NY
    3 days ago
  •  ...York City. This role involves overseeing front office operations, ensuring exceptional guest service, and supervising staff. Candidates should have 3-5 years of relevant experience, strong problem-solving, and communication skills. The position requires flexibility to... 
    Suggested
    Shift work

    Otesaga

    New York, NY
    19 hours ago
  • $19 per hour

    Guest Experience Team Lead As a Guest Experience Team Lead (GETL) at Impact Kitchen you set the hospitality standard high and are passionate about ensuring guests enjoy their experience. You create positive interactions at all moments in the guest’s journey, collaborate... 
    Suggested
    Full time
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Impact Kitchen

    New York, NY
    3 days ago
  • $21 per hour

     ...the operators of worldwide location based entertainment experiences including The FRIENDS TM Experience, and Hershey Super Sweet...  ...fun in everything they do. Job Summary OGX is seeking a Guest Experience Team Lead to cultivate and foster an engaging, positive, and... 
    Hourly pay
    Part time
    Worldwide
    Flexible hours
    Shift work
    Afternoon shift

    Original X Productions

    New York, NY
    2 days ago
  •  ...operations in New York City. The role involves leading a high-performing team, ensuring food...  ...Candidates with 1-3 years of management experience and strong leadership skills are...  ...serving food with purpose and creating memorable guest experiences. #J-18808-Ljbffr... 
    Flexible hours

    DeVita & Hancock Hospitality

    New York, NY
    3 days ago
  •  ...A major restaurant chain in New York is seeking a Restaurant Manager to lead the management team and ensure legendary guest experiences. You will focus on team performance, drive local marketing efforts, and oversee community involvement. Ideal candidates have 4-5 years... 
    Full time
    Local area

    Buffalo Wild Wings

    New York, NY
    1 day ago
  • Smashburger 1714 Bruckner Commons is seeking a Restaurant Manager to oversee daily operations, lead a team, and enhance the guest experience. You’ll coach shift leaders, manage schedules, and ensure food safety and regulatory compliance while driving cost control and positive... 
    Shift work
    Night shift
    Weekend work

    Smashburger 1714 Bruckner Commons

    New York, NY
    1 day ago
  •  ...A leading cruise company is seeking a Restaurant Manager to ensure smooth restaurant operations and guest satisfaction on board. The ideal candidate will have strong leadership skills, customer service experience, and relevant qualifications in hotel management. Responsibilities... 

    Ismira Recruitment & Crewing Agency

    New York, NY
    4 days ago
  • Subway - 1761-0 in Pennsylvania is looking for a Shift Manager to ensure an excellent guest experience and manage restaurant operations. The ideal candidate will have a high school diploma and at least 1 year of restaurant experience. Responsibilities include overseeing... 
    Shift work

    Subway - 1761-0

    New York, NY
    2 days ago
  •  ...Madison Square Garden Entertainment Corp. is seeking a Part-Time Arena Security Supervisor to ensure exceptional guest experiences while maintaining safety and security at our venues. This role involves supervising security officers, engaging with guests, and managing... 
    Part time
    Night shift

    Dormont Manufacturing Company

    New York, NY
    19 hours ago
  •  ...A boutique fitness studio in New York is seeking Studio Leads who will provide exceptional service and assist instructors in delivering an outstanding experience. Responsibilities include client engagement, managing sales, and maintaining a welcoming environment. Ideal... 
    Shift work

    JetSet Pilates

    New York, NY
    1 day ago
  •  ...& Resorts, Freehand New York, seeks an Assistant Front Office Manager to support daily Front Office operations, ensuring efficient guest registration and checkout while upholding brand standards. You will help implement programs, monitor systems, and train staff. You will... 

    Hei Hotels Inc.

    New York, NY
    4 days ago
  •  ...Convive Brands in New York is seeking a friendly, guest‑focused restaurant team member to join our service staff. You will take and enter orders, coordinate with the kitchen, anticipate guest needs, and maintain knowledge of our pastry, bread, and beverage offerings. The... 
    Shift work

    Convive Brands

    New York, NY
    1 day ago
  •  ...A leading hotel chain in New York City seeks an experienced Assistant Front Office Manager to oversee front office operations and ensure guest satisfaction. The role requires strong leadership skills, customer service expertise, and proficiency in Microsoft Office. You... 
    Work at office

    HYATT Hotels

    New York, NY
    1 day ago
  • $18 - $22 per hour

     ...A leading hospitality group is seeking a Shift Lead to provide friendly service and oversee operations in a restaurant. This role requires 3 to 6 months of related experience, flexibility in scheduling, and the ability to learn quickly in various dining and retail areas... 
    Hourly pay
    Shift work

    Le Pain Quotidien

    New York, NY
    19 hours ago
  • $90k

    A luxury restaurant in New York is seeking a Head Sommelier to lead its wine program and ensure an exceptional guest experience. The role involves curating a world-class wine list, training staff in wine knowledge, and engaging with guests for personalized recommendations... 
    Full time

    Faena New York

    New York, NY
    2 days ago
  • $19 per hour

     ...success planning last quarter. ~91% – Our average Employee Experience score. ~87.5% – Our average score across Indeed and...  ...then working with Impact might be a great fit for you! GUEST EXPERIENCE TEAM LEAD As a Guest Experience Team Lead (GETL) at Impact Kitchen... 
    Full time
    Immediate start
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Impact Kitchen

    New York, NY
    18 days ago
  •  ...boutique fitness studio in New York is looking for dynamic Studio Leads to provide exceptional service and assist instructors....  ...the ability to work flexible hours. Join us and help create an amazing fitness experience for our clients! #J-18808-Ljbffr JETSET Pilates
    Flexible hours

    JETSET Pilates

    New York, NY
    1 day ago
  •  ...Manager to manage front office operations, ensuring compliance with guest service standards. The role involves supervising department...  ...financial operations, requiring 2 to 5 years of hospitality experience and a degree. Candidates should excel in budget management and... 
    Weekend work

    Hyatt

    New York, NY
    4 days ago
  • $75k - $85k

     ...is seeking a Housekeeping Manager in New York to oversee daily housekeeping operations, ensuring exceptional cleanliness and guest experience. The role involves direct supervision of housekeeping staff, regular inspections, and fostering a positive work environment. The... 

    Extell Development Company

    New York, NY
    19 hours ago
  •  ...Highgate Hotels in Midtown Manhattan seeks a Director of Housekeeping to lead a courteous, efficient operation that delivers a clean, safe environment and superior guest experiences, while diligently managing expenses and maximizing service levels. You will supervise... 

    Highgate

    New York, NY
    1 day ago
  • $74.43k - $85k

     ...effectively. The ideal candidate has over 5 years of management experience with at least 3 years in housekeeping management. This role...  ...skills and the ability to communicate effectively with staff and guests to maintain high levels of customer satisfaction. A competitive... 

    HEI Hotels & Resorts

    New York, NY
    1 day ago
  • $60k - $65k

     ...housekeeping department to ensure high standards of cleanliness, guest service, and satisfaction throughout the property. The role...  ...accommodations to qualified individuals with disabilities. Required Experience, Education, and Skills Minimum of 2 years of supervisory... 
    Full time
    Work at office
    Shift work
    Weekend work
    Afternoon shift

    Stonebridge Companies

    New York, NY
    3 days ago
  •  ..., service standards, and operational excellence from day one. The Assistant Front Office Manager will lead front desk operations, ensure exceptional guest experiences, and collaborate across departments to maximize occupancy and revenue while upholding the brand's luxury... 

    Viceroy Hotels and Resorts

    New York, NY
    4 days ago
  • $18 - $28 per hour

    As a Customer Experience Coordinator in our Soho location, you help set the tone and ensure delivery...  ...journey. Consider yourself the store’s lead ambassador of the brand and point of...  ...clienteling activities are mapped for each guest Ensure seamless efficiency and positive... 
    Hourly pay
    Full time
    Contract work
    Flexible hours
    Afternoon shift

    Suitsupply

    New York, NY
    1 day ago
  •  ...an Assistant General Manager in New York, NY to lead shop performance, staffing, food production, and guest service in a fast‑paced, high‑volume setting, ensuring...  ...Pret’s standards, and relentlessly seek improvements in guest experience and efficiency. #J-18808-Ljbffr... 

    Union Square | Pret A Manger

    New York, NY
    19 hours ago
  •  ...Hilton in New York is seeking a Housekeeping Manager to oversee daily housekeeping operations and ensure memorable guest experiences. You'll manage cleanliness and service standards, overseeing a dedicated team while fostering a positive work environment. Ideal candidates... 

    Hilton

    New York, NY
    1 day ago
  •  ...launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens...  ...or kid-at-heart. Position Summary The Experience Lead is a hands-on, guest-facing floor leader who helps bring the Sloomoo experience... 
    Hourly pay
    Work at office
    Shift work

    Sloomoo Institute LLC

    New York, NY
    16 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!