Field Service Engineer

Field Service Engineer Requirements · 4 year degree in electrical or mechanical engineering · 1-3 years of experience in maintenance of industrial control equipment · Exceptionally computer literate · Computer programming experience; experience in industrial control equipment preferred · Experience in customer service or field engineering is a plus · Experience in motion control to include M and G codes; preferred · Ability to learn and read ladder logic. · Experience in training customers in the use of capital equipment; preferred. · Able to travel domestically and internationally on short notice · Valid US Passport required Desirable Manufacturing, laser, materials processing and/or resistance welding background or experience Overview: This person is responsible for installing and servicing resistance welding, laser welders, laser markers, and systems equipment; handling customer inquiries related to applications or processes development using our products. Travel to support these tasks will be worldwide. This includes: · Installing, aligning, servicing lasers, resistance welders, and workstations with PLCs and motion control hardware and software · Making changes to PLC and motion control programs · Training customers in the use and maintenance of our products · Answering telephone inquiries regarding product operation, maintenance, and applications · Writing field visit and customer inquiry reports · Work with customers and other visitors on applications development in-house Expected abilities: · Excellent customer interface, verbal, and written communications skills · Good practical electrical and mechanical troubleshooting knowledge · Logical analysis of technical problems, ability to understand problem as described by customer · Proficient PC computer skills including Microsoft Office products · Lift and carry 50 pounds · Significant travel by air and car (in excess of 75% of the time). · Coordinate work and appointments with headquarters. EOE, M/F, D/V #J-18808-Ljbffr