Oral Surgery Treatment Coordinator

Oral Surgery Treatment Coordinator

At Ideal Dental, we're on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth.

As an Oral Surgery Treatment Coordinator at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You'll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community.

What You'll Do:

• Treatment Plan Presentation: Meet with patients after their clinical exam to explain the recommended treatment plan in clear, easy-to-understand language. This includes detailing the procedures, the reasons they are needed, and the expected outcomes.
• Discuss the cost of treatment and present financial options.
• Work with patients to verify insurance benefits, handle pre-authorizations, and explain what their insurance will and will not cover.
• Address patient anxieties and objections about treatment, helping them feel comfortable and confident in their decision.
• Coordinate and schedule appointments for all phases of treatment, including follow-ups.
• Maintain and update patient records, ensuring all financial and treatment information is accurate.

Responsibilities:

• Welcome patients to our office in a warm and pleasant manner while maintaining multiple phone lines and checking in and checking out patients.
• Present and create treatment plans.
• Handle and communicate patient financial arrangements.
• Maintain and fill appointment schedule.
• Communication with general teams.
• All other duties as assigned.

What do you need to have to be a part of our team?

• Minimum of 1 year of Oral Surgery front office experience required.
• Experience with treatment plans required.
• Insurance verification experience required.
• Digital practice software experience.
• Must be willing to travel within assigned areas

Why You'll Love It Here:

• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.

At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters