Shift Coordinator

The Nurse Shift Coordinator is responsible for managing operational issues related to patient care. The position serves as a point of contact for patients, families, nursing staff, physicians, and external agencies, ensuring effective communication and problem-solving. The role provides on-site support and guides and trains more junior members of the nursing team. The position represents the nursing administration and facility administration in their absence, ensuring continuity of care and maintaining a high standard of service.
Essential Job Function

• Acts as a clinical resource and reports changes in resident condition to next shift coordinator.
• Collaborates with nursing leadership to accomplish department/program objectives.
• Leads staff education training session when directed.
• Provides direct patient care in select patient situations.
• Provides leadership for and personally demonstrates Cone Health values of integrity, outstanding services, innovative climate, caring spirit and financial viability.
• Serves as a resource for decisions on patient placement, working with department nurses and social services to accommodate admissions and transfers.
• Floats staff between units and documents and performs corrective actions as needed.
• Acts as a resource to their departments in the absence of their management to ensure delivery of patient.
• Serves as the representative of facility administration in their absence and as a consultant to nursing staff and other facility employees.
• Investigates patient, family, physician, and staff concerns.
• Performs other duties as assigned.

• Required: Graduate of RN Education Program; A.D.N., Diploma or Certificate

• Required: 3 years or more RN clinical experience in a hospital or long term care settingPreferred: Previous leadership experience desired, long term care experience

• Required: BLS (CPR)-American Red Cross or AHA Healthcare Provider; Current North Carolina Registered Nurse License