Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Life insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I’ve been with State Farm for 10 years and just celebrated my 5th anniversary as an agent on December 7th! I’m proud to lead a team of four amazing women who bring diverse backgrounds to our office, including banking, teaching, auto sales, respiratory therapy, and even a YouTube influencer with over 100K followers.

Our office culture is small but mighty - we’re all about hard work, dedication, and doing the right thing for each other and our customers. As an all-women team, we value collaboration and celebrate our unique perspectives. 

We offer competitive benefits for my team, including PTO, paid holidays, no nights or weekends, medical, vision, dental, life, and disability coverage. To keep us growing and motivated, we work with a business coach and participate in regular sales training. We’re even planning a fun team retreat to San Antonio!

If you’re looking for a supportive, engaging, and fun work environment, I’d love for you to join our team!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Amy Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.