Leasing Manager (130)

Leasing Manager

DHA Headquarters - Dallas, TX 75212

Overview

Salary Range $65,000.00 - $74,750.00 Position Type Full Time Education Level 4 Year Degree

Description

Join the team dedicated to providing affordable housing solutions across North Texas.

At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As a Leasing Manager at DHA, you play a key role in accomplishing the agency's goals by processing any unit submitted to DHA for inspection and rental amount verification. The Leasing Manager is also responsible for expanding housing opportunities with new and existing property owners as well as developing and enhancing the relationships between the DHA, property owners, the real estate industry, elected officials, HUD local officials and the general public by providing information about agency policies and programs and procedures.

Enjoy these benefits when you join the DHA team!

Flex Work: 4.5 or 4-Day Work Week - Paid Time Off + 12 Paid Holidays - Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan

Tuition Reimbursement - Employee Assistance Program: Financial, Legal, Mental Health and Counseling - Medical, Dental and Vision Plans

Section 125 Pre-Tax Cafeteria Plan - Health Savings and Flexible Spending Accounts - Term Life Insurance: Short- and Long-term Disability Plans

Key Responsibilities

• Implements DHA policy to encourage participation by owners of units located outside areas of poverty or minority concentration.
• Informs rental voucher holders of the full range of areas where they may lease units both inside and outside the PHA's jurisdiction; and supplies a list of landlords or other parties who are willing to lease units or help families find units, including units outside areas of poverty or minority concentration.
• Markets the Housing Choice Voucher Program to property owners of units located outside areas of poverty or minority concentration.
• Maintains and updates marketing materials for new and existing property owners.
• Oversees the intake, management and processing of all Request for Tenancy Approval (RFTA) packets for the Housing Choice voucher Program.
• Supervises staff to ensures the accuracy, integrity, timeliness and consistency of all Rental Adjustment and new unit contract rent requests.
• Coordinates and participates in meetings with public and private agencies, community organizations and industry groups to further the goals of the Agency for property owner recruitment.
• Assures all vendor changes are processed in a timely manner; coordinates with Section 8 case managers to assure rental adjustments are processed in a timely manner; monitors DHA reports to assure payments are correct and contracts are executed.
• Acts as liaison and central point of contact for property owners and property managers interested in participating and currently participating in the Housing Choice Voucher Program.
• Briefs landlords on DHA policy and HUD regulations; reports incidences of fair housing discrimination encountered in landlord recruitment and daily activities.
• Maintains statistical information, and prepares reports and related documents.
• Reviews and resolves complaints and grievances, policy exceptions and changes in resident status.
• Meets regularly with landlords to offer support and guidance; analyzes and evaluates issues and proposals, develops recommendations, and directs the implementation of solutions.
• Responds to complaints, questions and inquiries; resolves complaints in accordance with DHA policy; assures the satisfaction of customers in quality and responsiveness of services.
• Ensures landlord leasing activities are in compliance with all laws, policies, regulations and goals.

Knowledge and Skills for Success

A successful Leasing Manager has

• Knowledge of DHA organization, operations, policies and procedures.
• Knowledge of the principles of record keeping and records management.
• Knowledge of business and personal computers, and spreadsheet software applications.
• Skill in understanding, interpreting and applying relevant standards and procedures, and applicable Federal rules and regulations.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in working under pressure of deadlines, and establishing and maintaining cooperative working relationships with other DHA staff.
• Ability to interact with people of different social, economic and ethnic backgrounds
• Excellent verbal and written communication skills

Qualifications

• Bachelor's degree in Business or Public Administration, or a related field
• Two (2) years of property management experience
• Or an equivalent combination of education and experience
• Section 8 Rent Calculation Certification required within 6 months of appointment