Chief of Staff (Madison)

About the Opportunity

The organization’s mission is to make money smart, reliable and within reach for everyone.

In the past, the company built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, it’s the leading insurance platform in Southeast Asia.

Currently, the organization is expanding ways to help people in Asia, including spending, saving, investing, exchanging, travelling, and more. The objective is to build tools that will help people get more from their money and at ease and self-reliance, becoming an expert. The belief is that AI will help achieve this in this generation.

The company is looking for the most talented and driven people. It seeks individuals who work for their passion, not counting hours. Those who love building great next-generation products, not the status quo. Individuals who care about redefining how everyone around can get the best financial applications, not for an exclusive few.

Teams are working around the world, with over 20 nationalities and growing from offices and remotely. Join to build a better future.

If you are this person, the organization would love to talk to you.

The Role

The organization is looking for a Chief of Staff to help drive AI Neobank expansion across products, markets and teams. This is a senior execution role for someone who can align leadership, drive operating cadence, solve cross-functional problems and turn strategy into measurable progress.

Key Responsibilities

• Drive strategic execution across AI Neobank priorities.
• Build and manage operating rhythm, OKRs, leadership updates, decision tracking and accountability.
• Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance and operations.
• Prepare concise decision memos, board / leadership materials, execution plans and performance reviews.
• Identify gaps, risks and dependencies before they become serious blockers.
• Help leadership make sharper trade-offs on people, capital, product and market priorities.
• Own special projects that require senior judgement and cross-functional authority.

Required Qualifications

• Strong operator with experience driving strategic execution across teams.
• Excellent judgement, communication, prioritization and follow-through.
• Able to work with founders, CEOs, leadership teams and senior external stakeholders.
• Comfortable operating in ambiguity with limited guidance.
• Can go from high-level strategy to detailed execution without losing quality.
• Strong writing, business analysis and problem-solving skills.
• Experience in startups, consulting, strategy, operations, fintech, financial services or regional expansion is a strong advantage.

The Kind of Builder We Want

• Makes the company move faster and with more clarity.
• Can challenge, align and unblock teams without adding bureaucracy.
• Stays close to facts, numbers, owners and deadlines.
• Balances strategic judgement with hands-on execution.
• Low ego, high ownership and strong bias for action.

This Role Is Not For

• People who want a purely advisory role.
• Candidates who cannot handle pressure, ambiguity or senior accountability.
• People who create process without improving execution.
• Those who avoid operational details.
• People who prefer status over ownership.

Location

This role is remote, but candidates must be based in the US. The organization is hiring specifically for this market, so applicants should already be based in the US.

Language

English is the main working language across global teams. Strong English communication is required.

Interview Process

The process is designed to move fast:

1. Online assessment or practical task
2. Technical interview
3. CEO / final round

For strong candidates, the aim is to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.