Automation Technician

Job Description

Job Description

We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team.

As a Automation technician you will work closely with customers in the field to remotely maintain the control systems within a major pipeline customer to reduce downtime and maximize efficiency. Their duties require knowledge of electronics, mechanics and computers. Automation technicians will perform routine diagnostic checks on automated systems, monitor automated systems, isolate problems and perform repairs. If a problem occurs, the technician needs to be able to troubleshoot the issue and determine if the problem is mechanical, electrical or from the computer systems controlling the process. Once the issue has been diagnosed, the technician must guide others to repair or replace any necessary components, such as a sensor or electrical wiring. In addition to troubleshooting, Automation technicians will help insure the integrity of the network and push software updates to remote assets as needed.

How you’ll make an impact:

• Support Client Hotline acting as first point of contact, escalating calls when needed, supporting: Sim Swaps, Signal checks FSR, Signal check fabricator, wiring issues.
• Monitor Client Tech support email and alerts
• Document FAQ’s and create a Procedure log and tech notes
• Manage multiple SIM site activation and deactivation activities
• Maintain IT tickets
• Safely and efficiently onboard and offboard assets as required by production needs
• Rolling out/Pushing PLC and Moxa Tosibox Updates
• Ensure Telecontrol server is maintained
• VPN Hardware refurbishment, testing, and returns
• Manage Starlink and Hughes satellite site
• Panel shop coordination to NAT (Name Address Translation) & Naming Moxa devises on new builds
• Keep Asset management database current and secure
• Fleet Maintenance -PLC Software deployment
• Firmware kits – in shop

Skills you’ll need:

• High proficiency in reading and troubleshooting electrical schematics.
• Previous experience in material management and maintaining a neat work environment.
• Demonstrated expertise in organizing and managing project-specific materials.
• Careful handling of expensive equipment and showcasing a high level of responsibility.
• Effective collaboration with engineering staff, demonstrating the ability to complete projects on schedule.

Here’s what will set you apart:

• Associates degree
• Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.
• Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience

The Rewards:

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities

About AWC

As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers.

We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed.

How We Win Together

We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

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