Clinical Supervisor of Youth ACT Team (Team Leader)

Program Summary:

The Youth Assertive Community Treatment (ACT) team provides mental health services to youth and families who are at risk of entering or returning to a higher level of care such as inpatient hospitalization or residential setting with the goal of maintaining safety and stabilization. The Youth ACT team works closely together to address mental health concerns of youth and the impact these concerns have on the family as a unit. Each member of the team provides individualized treatment through assessment, counseling, and clinical services to youth and families in a variety of settings such as in the home, and other community-based settings.


Position Summary:

We are seeking an experienced Supervisor to join our expanding Youth Assertive Community Treatment (ACT) program. The ideal candidate has a passion for community and family work. This role provides essential oversight and serves as a key leadership resource within a multidisciplinary team. Responsibilities include treatment planning, collaboration with therapists and community organizations, emergency assessments, and participation in case reviews and quality improvement initiatives.

Major Responsibilities/Activities:

• Supervisory
• Ensure that client services, standards and practices are provided to the satisfaction of the communities of Erie and Niagara County and the guidelines and policies of Child & Family Services, the NYS Office of Mental Health, and the Council on Accreditation of Services for Families and Children, Inc.
• Facilitate and coordinate staff activities such as leading team meetings and service planning.
• Offer clinical guidance on individual cases and conduct side-by-side field contacts with staff.
• Conduct regular individual supervision and support staff professional development.
• Provide clinical oversight to ensure timely documentation, service intensity, and continuity of care.
• Ensure proper intake, assessment, service planning, and discharge procedures.
• Maintain compliance with Utilization Review, Quality Assurance, and documentation standards.
• Oversee administrative functions, including monitoring budget expenditures, billing, fee collection, and staff productivity.
• Manage and maintains manpower resources; time, attendance records and oversee staff scheduling to ensure adequate coverage, including on call rotation.
• Possess a working knowledge of the electronic record system.
• Participate in Special Review Committee.
• Responsible for treating staff and clients with respect to their culturally diverse backgrounds.
• Direct Care
• Provide direct clinical services to youth and families as necessary.
• Participate in on-call rotation as necessary.
• Ensure services align with Youth ACT fidelity standards, emphasizing individualized, developmentally appropriate care
• Collaborate with Children's Single Point of Access (C-SPOA), medical providers, schools, child welfare, and other community partners.
• Model best practices in engagement, crisis intervention, and trauma-informed care.
• Assist youth and families to prevent and manage crisis while they are occurring.

Shift Information:

• Flexible schedule
• On call support

Competitive Pay Range of $70,000- $80,000 per year depending on experience, based on a 35-hour work week

Minimum Requirements:

• NYS Education Department license in Social Work, Mental Health Counseling, or Marriage and Family Therapy

• Two years' experience with children and families required
• Two years' experience as a Supervisor is preferred

• Must possess skill and knowledge to diagnosis and provide treatment of specified mental disorders; comprehensive mental health assessments; theories and practice of clinical supervision

• Must have means of transportation to travel throughout Western New York area
• Must have a valid New York State driver's license
• Must be flexible to meet the needs of children and families in their homes
• Must be able to work independently
• Must possess adequate computer and oral communication skills

C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment:

• Paid Time Off (PTO), paid holidays and bereavement time
• Employer Paid Life Insurance
• Medical insurance options
• Dental insurance options
• Vision insurance options
• Wellness Program and Incentives
• Health Savings Account (HSA)
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA Retirement
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions

Child & Family Services is an Equal Opportunity Employer:

Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.