Senior Station Manager

Job ID: 10454484 | Amazon.com Services LLC Candidate must be open to any location within a 50-mile radius. Responsibilities Overall safety, quality, performance, customer experience, and people development for all delivery station operations. Drive vision for station team and create quality initiatives, process change initiatives, and other lean initiatives to enable the station to meet and exceed business plans. Problem‑solve to close gaps between performance and goals. Set and clarify requirements and expectations for Operations, Area, and Shift Managers; measure performance, provide feedback, and hold managers accountable. Manage an environment concerning the delivery of Amazon orders directly to customers on a 24/7 basis. Maintain day‑to‑day relationships with multiple Delivery Service Providers (DSPs). Present operational metrics regularly to the senior leadership team. Hire and develop top talent; create and implement a talent plan for the site, including acquisition, performance and career management, learning and development, succession planning, and employee engagement. Leverage Operations, Area, and Shift Managers by sourcing and nurturing ideas, and incorporating them into improvement plans for their functional areas. Cultivate a strong culture and engagement throughout all levels of the delivery station team. Take proactive steps to ensure that best practices are shared across all departments, shifts, and across the network. Work with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES, and Engineering to secure support and resources for projects and initiatives. Basic Qualifications Bachelor’s degree or equivalent. 7+ years of direct management experience, including a salaried, hourly, and agency workforce, in a logistics, fulfillment, last‑mile manufacturing, engineering, production, or distribution environment. Track record of delivering performance and financial results in high‑pressure environments. Experience with performance metrics, process improvement, and lean techniques. Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions, and terminations. Strong analytical capability; proven ability to dig into data and find solutions for operational problems. Excellent communication skills (including local language and English, written and verbal). Experience managing third‑party resources on a regional or national scale. Experience managing contingent workforce in a business with peak seasons. Flexibility to work a variety of hours as business demands, including overnight, weekends, and holidays. Preferred Qualifications Degree in Engineering, Operations, or related field; MBA preferred. Experience in a startup environment. Ability to handle changing priorities and use good judgment in stressful situations. Interest in long‑term career development. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, WA, BELLEVUE – 135,000.00 – 182,700.00 USD annually USA, WA, Bremerton – 135,000.00 – 182,700.00 USD annually USA, WA, SEATTLE – 135,000.00 – 182,700.00 USD annually USA, WA, TACOMA – 135,000.00 – 182,700.00 USD annually #J-18808-Ljbffr