Project Services Support Specialist

Project Services Support Specialist

The Project Services Support Specialist (PSSS) is a critical cross-functional role that supports the successful planning, execution, tracking, and technology enablement of EPC projects. This position serves as a bridge between project management, construction teams, project controls, and systems administration—supporting project teams through Procore configuration, data tracking, and reporting best practices. The ideal candidate brings a blend of systems expertise, field support capabilities, data management, and a foundational understanding of EPC project lifecycle and controls.

Project Enablement & Controls Support

• Assist project teams with implementation of Project Execution Plans and Project Management procedures.
• Support PM in tools for collecting, validating, and reporting progress, manpower, and productivity data in alignment with schedule and earned value standards.
• Generate project performance dashboards using EcoSys, Power BI, and other tools; highlight trends and forecasts for leadership review.
• Facilitate "What-if" and variance analyses using structured data inputs.
• Ensure compliance with internal and client-specific project reporting protocols.

Procore Configuration & User Enablement

• Configure Procore based on contractual and project-specific needs in coordination with IT and field operations.
• Administer user access, permissions, project templates, and workflows in Procore.
• Maintain Procore-integrated reporting for schedules, change orders, RFIs, and progress tracking.
• Train field teams, subcontractors, and clients on Procore tools and reporting functionality.
• Troubleshoot technical issues and escalate as needed

Field & Stakeholder Support

• Serve as a liaison between project field staff, project controls, and systems admin functions to align priorities and communication.
• Travel to project sites for implementation support, training, and follow-up audits.
• Facilitate collaborative planning and progress reviews with stakeholders (PMs, CMs, Subcontractors, Clients).

Process Development & Governance

• Support the development and continuous improvement of internal standards, work methods, and documentation practices.
• Document lessons learned and contribute to knowledge-sharing within the Project Services and IT Applications team.
• Participate in the evaluation and integration of emerging technologies into Procore and PM systems.

Uphold QISG governance standards and compliance frameworks.

Required Qualifications:

• Bachelor's degree in Construction Management, Engineering, Business Systems, or related field OR equivalent industry experience.
• 5+ years of combined experience in project controls, construction technology administration, or field project support roles within an EPC environment.
• Hands-on experience with Procore, Primavera P6, EcoSys, and Microsoft Office Suite.
• Demonstrated understanding of the EPC lifecycle, project controls principles, and construction management systems.

Preferred Qualifications:

• Procore Admin and Project Manager Certifications.
• Experience with schedule-performance integration and earned value management techniques.
• Familiarity with productivity tracking tools.
• Experience in Transmission, Substations, Distribution, or Heavy Infrastructure EPC projects.

Skills and Competencies:

• Strong organizational, time management, and prioritization skills.
• Proven analytical ability with a high attention to detail and accuracy.
• Excellent communication skills with both technical and non-technical stakeholders.
• Customer-service orientation with a proactive mindset.
• Ability to build relationships across field, office, and executive leadership levels.
• Comfortable working in a dynamic environment managing multiple projects simultaneously.

Travel Requirement: Up to 30%

What You'll Get

• Competitive Compensation
• 401(k) Retirement Plan
• Holiday Pay
• Paid Time Off (PTO)
• Comprehensive Health Coverage
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development
• Tuition Assistance
• Employee Discount Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.