Business Support Specialist

Business Support Specialist

As a Business Support Specialist, you will provide essential support to managers and employees at our Houston office, assisting with daily operational needs and contributing to the company's broader administrative and project-related activities. This is a dynamic, fast-paced role that blends technical project support, executive support, and office operations.

The ideal candidate brings strong customer service experience, thrives in a collaborative environment, demonstrates exceptional attention to detail, communicates proactively, stays organized, and consistently meets deadlines.

The hourly range for this role is $29/hr. to $36/hr. commensurate with experience, skills, and geographic location.

To thrive in this role, you'll be comfortable taking ownership of the following responsibilities:

Technical Administrative Support – 50%

• Prepare and manipulate complex Microsoft Excel spreadsheets and databases as necessary to support the Air Practice leadership
• Prepare and revise presentations, documents, reports, and correspondence to support Air leadership, including Microsoft Word and PowerPoint
• Support and manage internal projects and tasks, track deadlines, and follow up on action items
• Handle sensitive and confidential information with discretion

Project Technical Support – 25%

• Provide technical support to project managers as required, including emission calculations and the preparation of regulatory forms and tables, etc.
• Assist project managers with permit public notice activities such as coordination of newspaper postings and ordering signage
• Provide support to project managers with cost estimating tools, contract acquisition, Salesforce administration, and other financial-related components required for project execution

General Office Operations – 25%

• Manage visitor logistics and office suite access, greet visitors and maintain a welcoming, professional office environment
• Serve as the primary liaison between the office and building management
• Manage office supply/break room snack inventory and place orders as required
• Coordinate office-wide and group meetings and lunches
• Assist with planning company events, team activities, and office-wide communications
• Manage complex calendars, schedule meetings, and coordinate appointments, executive travel, conference arrangements, itineraries, logistics, and company-wide meetings and conference room bookings
• Handle incoming and outgoing mail, packages, and deliveries

These qualifications reflect the knowledge, skills, and abilities that will help you succeed in this role:

• College degree is preferred, or high school diploma with equivalent work experience
• Strong proficiency in Microsoft Office, particularly Excel and PowerPoint
• Strong verbal and written communication skills
• Excellent customer service and interpersonal abilities
• Accuracy and attention to detail
• Proven capacity to manage multiple priorities, maintain organization, and meet deadlines in a fast-paced setting
• Professional appearance and demeanor

We are an Equal Opportunity Employer. We are committed to providing access and reasonable accommodation in our employment for individuals with disabilities.