Dean of Technology Services/CIO

Dean Of Technology Services/Cio

The Dean of Technology Services/CIO provides strategy, vision and leadership in aligning the needs of students, faculty and staff with information technology solutions. This position oversees the development and implementation of the technology plan; providing direction and oversight for computing and telecommunication equipment and services to meet the needs of the College community.

Essential Duties & Responsibilities

• Provides leadership, vision and management to the Technology Services department
• Selects, supervises, trains, motivates and evaluates a team of information technology professionals
• Responsible for the College network and systems, all telecommunication systems, media equipment and systems, servers and server management and technical support for the College community
• Oversees the revision and ensures compliance with the College's Technology Plan
• Oversees the development, design and implementation of new applications and changes to existing computer systems and software packages
• Meets with stakeholders to assess new computing technologies and the feasibility of system enhancements to determine potential value for the college
• Ensures the continual functioning of mission critical operations
• Develops, reviews and evaluates all backup and disaster recovery procedures and plans specific to areas of responsibility
• Oversees technology related aspects of all College construction and renovation projects
• Provides project coordination, planning and leadership for all technology projects ensuring scope and direction of each project is on schedule and within budget
• Serves as co-chair for the Technology Committee
• Participates in appropriate committees and task forces as assigned
• Performs other job-related duties and projects as assigned in support of the College's mission, core values and goals

Minimum Qualifications

Bachelor's degree in Information Technology or closely related field from a regionally accredited institution of higher learning. Ten (10) years' of applicable experience in one of the assigned information technology areas. Five (5) years' experience at a supervisory or manager level.

Information Technology certifications in one of the functional areas to be managed.

Preferred:

Master's degree in Information Technology or closely related field from a regionally accredited institution of higher learning.

Community college experience.

Project Management certification.

Knowledge, Skills and Abilities

Knowledge

• Knowledge and understanding of community college operations
• Knowledge of technology management theories, principles and practices
• Knowledge of business management principles involved in strategic planning, resources allocation and leadership techniques
• Knowledge of current trends in information technology
• Knowledge of the fundamentals of project management processes, methodologies, tools and techniques, with the ability to adapt them to the College

Skills

• Skill in budget preparation and budget management
• Advanced analytical and logical problem-solving skills
• Advanced organizational and project management skills in handling and directing multiple and complex assignments and projects
• Efficient and effective management of personnel resources; motivating, training, developing and directing
• Works effectively in a team environment with a customer service focus

Abilities

• Analyze problems, identify solutions and take appropriate action to resolve problems using independent judgment and decision-making processes
• Recognize College-wide priorities and work cooperatively to support their accomplishment
• Manage and work with personnel having a wide range of technical backgrounds
• Develop relevant and realistic technology plans, processes, policies and goals for the department
• Communicate effectively both verbally and in writing
• Establish and maintain effective working relationships with those contacted in the course of work
• Handle confidential information with absolute discretion
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

Craven Community College offers a comprehensive benefit package to full-time employees including medical insurance, participation in the North Carolina State Retirement System, leave, paid holidays, dental, vision, Flexible Spending Account and various other benefits. For more information, visit our benefits page.