Technical Support Engineer - AI Customer Experience
Intercom Communications
Intercom Communications in Chicago is seeking a Technical Support Engineer to enhance customer experiences using advanced AI solutions. The role requires effective communication with customers, problem-solving technical issues, and collaboration with product teams. Ideal candidates will have experience in troubleshooting and coding. The position offers a competitive salary, comprehensive benefits, and a hybrid working model where employees are expected in the office at least three days a week. #J-18808-Ljbffr Intercom Communications
- ...Intercom is seeking a Technical Support Engineer in Chicago. The role involves communicating with customers, debugging complex issues, and enhancing their experience with Fin's product. Ideal candidates have 1-2 years of technical support experience and a strong understanding...Suggested
- ...The United States Digital Space LLC is seeking a Technical Support Engineer to enhance customer experiences by solving complex issues and providing technical support... ...challenges and help customers integrate our AI products successfully. The position is hybrid, allowing...SuggestedWork at officeRemote work
$81k - $98k
...Technical Support Engineer Chicago, Illinois Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver...SuggestedFull timeWork at officeWork from homeFlexible hours2 days per week3 days per week$81k - $98k
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Fin resolves complex customer issues end... ...meet the needs of modern day support teams. What's the opportunity? The Technical Support Engineer team is looking for an...SuggestedWork at officeFlexible hours- ...Responsibilities*** Lead the end-to-end customer technical experience by managing support cases from initial diagnosis... ...and escalating issues to Product Engineering when necessary.* Provide onboarding... ...JavaScript, CSS, or APEX.* Experience with AI/LLM technologies, conversational...Suggested
- *To get the best candidate experience, please consider applying for a maximum... ...****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...Overview of the Role:**The VP, Technical Support Engineering - Slack is a strategically significant...Work experience placementWork at office
$80.9k - $122.3k
...Overview Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for... ...premium customer experience that leaves customers wanting...Permanent employmentWork at officeLocal area$62k - $74k
...Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing... ..., always-on customer support across the customer journey... ...who provide it. Our next Technical Support Specialist will be...Work at officeLocal areaWork from homeFlexible hours3 days per week- ...is seeking a Product Support Engineer to help transportation... ...with StreetLight's customers as well as cross-functionally... ..., investigate technical issues, analyze transportation... ...and customer experiences. This is an... ...Comfort working with AI-enabled tools, workflows...Remote work
- Fin is seeking a Technical Support Specialist in Chicago to enhance customer experiences using their AI tools. This role involves effective communication with customers, owning their queries from initial contact to resolution, and collaborating with product teams to troubleshoot...Flexible hours
$115.87k - $144.84k
...innovation so 65M+ customers a day will experience a fast, easy experience... ...fry at a time.Using AI, robotics and... ...s Global Technology Technical Blog to learn how technology... ...integrations. Lead engineering and operational... ...service improvements and support broader M365...Local areaWorldwideFlexible hoursShift work- ...Job Description Summary The Technical Support Engineer drives customer satisfaction through Service Excellence by providing technical support and counsel... ...for Service members to gain valuable civilian work experience through specific industry training, apprenticeships,...Full timeApprenticeshipWork experience placementInternshipWork at officeLocal areaRemote workWork from homeHome officeVisa sponsorshipWork visaRelocation package
- ...Technical Support Engineer Location: Chicago 60604 Salary: Competitive... ..., Cloud, Security, and AI (Artificial Intelligence).... ...related field (or equivalent experience). Technical Expertise: desirable... ...providing exceptional customer service. Proactive in...
$80k - $105k
...a single solution for customers like Meta, Uber, H&M,... ..., everything we do is engineered for ambition. For our... ...backed by the culture and support to ensure they are... ...individuals who tackle unique technical challenges at scale... ...is a customer service experience. As such you aspire to...Full timeWork at officeFlexible hours- Join to apply for the Cloud Support Engineer, Mid Level (Remote) role at Jobright.ai 1 day ago Be among the first... ...Support Engineer to support the technical needs of customers leveraging Ubuntu and open... ...-on and extensive working experience in supporting Linux systems...Remote jobFull timeWork experience placementH1b
- Horizon3 AI, Inc. is seeking a Senior Technical Support Engineer to join our remote team in Chicago. The ideal candidate has 5+ years of industry experience, strong proficiency in Linux and Docker, and excels in customer support. Key responsibilities include diagnosing...Remote job
- A leading tech company in Chicago seeks a VP of Technical Support Engineering to drive global support strategy and elevate customer experience. This role involves overseeing a team focused on resolving complex technical issues, leading high-performance collaboration, and...
- 100 Salesforce, Inc. is seeking a VP of Technical Support Engineering for Slack. This leadership role focuses on driving the global support... ...strategy and managing a team dedicated to enhancing the customer experience. Key responsibilities include aligning strategies with...
$25 - $30 per hour
...Description 1. 2+ years of experience with a wide variety of technologies to effectively support end-user technical needs including computing... ...maintained. This role is focused on customer experience and completing... ...of Artificial Intelligence (AI): We may use Artificial...Contract workTemporary workWork at officeLocal area$55k - $68.5k
...change, we lead it. AI and digital... ...Developer, L2 Application support The L2... ...advanced functional and technical support for applications... ...with L3/engineering teams and ensuring... ...to the applicant's experience, knowledge, skills... ...respect and integrity, customer focus, and...Permanent employmentWork at officeRemote workShift work$200k - $225k
...Senior Trade Support Engineer Chicago Trading Company (CTC) is a premier... ...seeking a highly motivated, technically adept Senior Trade Support... ...Linux; strong troubleshooting experience via CLI. Experience... ...of Artificial Intelligence (AI) Information submitted by...For contractorsWorldwide$87.5k - $145k
...You'll Do: As a Trade Support Engineer, you'll sit on the front line... ...Triage, resolve, or escalate technical incidents under time... ...of full-time, professional experience in Trade Support, Trade Operations... ...with current code generation AI tools. ~ A track record of...Full timeCasual workWork at officeRelocation packageShift workWeekend work$60.8k - $70k
...closely with various IT teams to support the end-to-end lifecycle of... ...Provides frontline technical support by diagnosing, troubleshooting... ...3+ years of progressive experience in IT service management High... ...emerging technologies to improve customer experience and operational efficiency...Flexible hours$85k - $100k
...experienced Branch / Trade Floor Support Engineer. This hands‑on role partners... ...and serve as a trusted technical partner and advocate. Participate... .... 5+ years of IT support experience within a financial services... .../MFPs. Experience in DEX & AI toolsets is a plus but not required...Full timePart timeWork at officeLocal areaWeekend work$100k - $125k
...create unforgettable experiences, and build a legacy that... ...Industries IT team supports a fast‑moving business... ...As a Senior IT Support Engineer, you will own identity... ...Success requires strong technical execution, operational... ...‑ready records. Use AI tools to accelerate documentation...Work at officeLocal areaRemote workRelocation packageFlexible hours$100k - $130k
...Trading is looking for a Trade Support Engineer to be the primary point of... ...smoothly and resolve any technical issues that pop up during the... ...stable. What We’re Looking For Experience: 2+ years of experience in a... ...up trade data. Utilize AI tools to assist in log analysis...Weekend work$60k - $70k
...Kaleidoscope is seeking a motivated and technically curious Level 1–2 IT Technician to serve as the technical support backbone of our IT team. This... ...systems, creative workflows, AI tools, and core... ...learn—supported by hands‑on experience, documentation, and direct partnership...$60k - $70k
...based in Chicago, Illinois. This role involves resolving technical issues, supporting creative workflows, and enhancing the IT infrastructure.... ...environment. The ideal candidate should have 3-5 years of experience in IT support and a strong command of systems administration...- ...extend Overview: • The goal of the Customer Experience Associate (CX Associate) is to ensure... ...employees receive a high level of support in a timely fashion in a fast-paced environment... ...on troubleshooting issues • Technical knowledge regarding GT's applications...Contract workWork at officeRemote work
$55k - $70k
...over 6,000 employees worldwide, supporting clients across a wide range... ...operations, and employee experience. You will play a critical role... ...Microsoft 365, Teams, and emerging AI solutions (e.g., Copilot)... ...Comfortable supporting both technical and non‑technical stakeholders...Work at officeLocal areaWorldwide
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