Technical Support Engineer - AI Customer Experience
Intercom Communications
Intercom Communications in Chicago is seeking a Technical Support Engineer to enhance customer experiences using advanced AI solutions. The role requires effective communication with customers, problem-solving technical issues, and collaboration with product teams. Ideal candidates will have experience in troubleshooting and coding. The position offers a competitive salary, comprehensive benefits, and a hybrid working model where employees are expected in the office at least three days a week. #J-18808-Ljbffr Intercom Communications
- ...Responsibilities*** Lead the end-to-end customer technical experience by managing support cases from initial diagnosis... ...and escalating issues to Product Engineering when necessary.* Provide onboarding... ...JavaScript, CSS, or APEX.* Experience with AI/LLM technologies, conversational...Suggested
$81k - $98k
Fin is the AI Customer Agent company on a mission to help businesses... ...provide perfect customer experiences. Our AI Agent Fin is the... ..., always-on customer support across the customer journey... ...What's the opportunity? The Technical Support Engineer team is looking for an individual...SuggestedFull timeWork at officeLocal areaWork from homeFlexible hours2 days per week3 days per week$62k - $74k
...Technical Support SpecialistChicago, IllinoisFin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable...SuggestedWork at officeLocal areaWork from home3 days per week- ...Description Job Description Customer Support Analyst RLDatix is on a... ...that we can provide strong technical expertise to resolve... ...issues across the full support experience, ensuring swift and effective... ..., support tools, AI-enabled capabilities, and product...SuggestedWorldwide
$25 - $30 per hour
Description The IT Support Specialist provides more advanced troubleshooting... ...requiring advanced technical troubleshooting and root... ...support standards, processes, and customer experience across regions. Top Skills... ...of Artificial Intelligence (AI): We may use Artificial...SuggestedContract workTemporary workWork at office$95k - $125k
...Department Globus Support & QA About the... ...looking for a skilled Technical Support Engineer who can effectively resolve... ...must bring a genuine customer-service orientation... ...problems is a must. Experience in an academic or... ...University of Chicago uses AI-assisted tools to...Work experience placementRemote workWorldwideAfternoon shift$81k - $101k
...paid, and help their customers pay with ease - no matter... ...world. Today we support more than 5,300... ...motivated and talented Technical Support Engineer II to work directly with... ...leveraging AI tools (such as Claude... ...For: ~3-5 years of experience in technical support...Full timeTemporary workLocal areaImmediate start- ...the Job Join us as a Senior Technical Support Engineer and help drive the... ...capabilities. Requirements Experience: 5+ years of experience in... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands... ...Through a single integration, customers can launch regulated crypto...Immediate startWork from home
- ...for today and tomorrow. Join us. The Technical Support Engineer is a hands-on leader responsible for... ...across Support, Product, Engineering, and Customer Success. The ideal candidate is a... ...support processes and the overall customer experience. Duties & Responsibilities Lead,...ApprenticeshipInternshipWork at officeFlexible hours
$58 - $60 per hour
...large cranes. As the company experiences rapid growth, they are seeking a talented Technical Support Engineer to join their team and provide... ...to internal and external customers via phone and email. Organizing... ...article, started with the help of AI. #J-18808-Ljbffr CrimsonXTFull time$84k - $126k
...Every Identity, from AI to Human... ...at Okta for secure technical leadership. We ensure customers deploy Okta securely... ...provide a holistic experience throughout the customer... ...product unit at Okta, supporting the large and growing... ...Systems, General Engineering, Computer Science or...Temporary workWork at officeLocal areaWorldwideFlexible hours2 days per week- ...and network operations support in a 24/7 NOC. You... ...apply if you think your experience may be a match, even if... ...role. Experience in a customer-facing role. Experience... ...bonus Gym membership Technical and Professional Development... ...intelligence (AI) tools to support parts...Temporary workImmediate startRemote workRelocation packageFlexible hoursShift workNight shiftDay shift3 days per week
$59k - $74.7k
...responsible for providing mainframe technical support for the Endevor/Zowe products.... ...for product suites to ensure our customers achieve their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles...Work at officeLocal areaImmediate startWeekend work$175k - $225k
...We are seeking a highly motivated, technically adept Trade Support Engineer. In this high‑impact role you’ll collaborate... ...What we’re looking for Experience troubleshooting in a Linux environment... .... Use of Artificial Intelligence (AI) Information submitted by job...For contractorsWorldwide$100k - $125k
...create unforgettable experiences, and build a legacy that... ...Industries IT team supports a fast-moving business... ...As Senior IT Support Engineer, you will own identity... ...Success requires strong technical execution, operational... ...audit-ready records. Use AI tools to accelerate...Work at officeLocal areaRemote workRelocation packageFlexible hours- ...Customer Experience Team MemberAt client, we care about our customers. To be the best airline in aviation history, we need to deliver the best... ...-centric and dependable airline.Key Responsibilities:Support the initial implementation and ongoing management of INFORM...
- ...Job Description Job Description Job Title: Customer Experience Support Engineer (L2/L3) Company: Secure and Managed IT Location: Chicago... ...Experience Support Engineer (L2/L3), you will provide advanced technical support for a diverse client base while serving as a...Full timeWork at officeRemote work
- ...Description Job Title: IT Support Engineer Video Systems... ...ideal candidate brings experience across video platforms... ...Develop and maintain technical documentation,... ...Interface directly with customers and stakeholders to resolve... ...detection, LPR, AI-based analytics, event...Flexible hoursNight shift
- ...Job Title: IT Software Engineer 5 (AWS, Coveo & Content Search)... ...responsible for setting the technical direction and overseeing the... ...that deliver exceptional user experiences. Typical task breakdown... ...any of the following: Vertex AI Search and Vertex AI Search for...Full timeContract workWork experience placement
- ...information and timely updates to patients and customers. Schedules, confirms, and reschedules... ...: Bachelor’s degree. Previous experience in a healthcare setting. Working knowledge... ...Disclosure Artificial Intelligence (AI) tools may be used in some portions of...Part timeWork at officeLocal areaRelocation packageMonday to Friday
- ...AdministratorFilevine is a Legal AI company delivering Legal... ...and driving a higher level of customer satisfaction by improving communications... ..., and world-class user experience. The company has an... ...report to our IT Manager and help support the Chicago office and our remote...Work at officeRemote work
- ...they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared... ...inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for...Local areaRelocationNight shift
$20 - $25 per hour
...We are seeking an IT Support Technician to provide hands-on technical support for end users in... ...while delivering excellent customer service. Responsibilities... ..., or technical support experience. ~ Experience... ...Artificial Intelligence (AI): We may use Artificial...Contract workTemporary workRemote work$67k - $83k
...innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,0... ...professional who thrives on solving complex technical challenges while delivering exceptional customer support? As a Technology Support Analyst II , you'll...Temporary workWork at officeRemote workWorldwideFlexible hours$67k - $83k
...solutions, powered by the exceptional experience and ambition of our 7,000+ people,... .... What You'll Do Are you a customer-focused IT professional who thrives on solving complex technical issues and delivering exceptional support in a fast-paced environment? As...Work at officeRemote workWorldwideFlexible hours- Perk is seeking a Senior IT Support Specialist to be the go-to IT resource across our fast-moving startup. You’ll handle day-to-day IT needs... ..., collaborate with cross-functional teams, and contribute to AI-related IT improvements while supporting a hybrid work...Local area
- ...Title: IT Software Engineer 4 Location:... ...application and technical systems and programming... ...Configuration or customization of purchased... ...shift and weekend support calls. - Works... .... Education & Experience Required: - Bachelor... .... - Gen AI experience for software...Shift workWeekend work
$65k - $85k
...IT Support Specialist The IT Support Specialist... ...-on and remote technical support to... ...delivering exceptional customer service, resolving... ...platforms, assisting with AI initiatives, and... ...hybrid meeting experiences. Support... ...attempts, social engineering attacks, and other...Temporary workWork at officeLocal areaRemote workHome officeFlexible hours$65k - $70k
...IT Support SpecialistHybrid | Chicago, ILWhat We DoC... ...helping brands win over customers and consumers. We... ...0 - $70,000, based on experience, qualifications and skills... ..., including AI toolsProvide proactive... ...instruct users of varying technical skill levelsStrong documentation...Work at officeLocal areaRemote work- ...P roduction Support Engineer Location: Chicago, Illinois... ...Required Qualifications Experience: ~10+ years of... ...Support experience. Technical Skills: Strong... ...to receive calls, AI-generated calls, text... ...Apex has a dedicated customer service team for our Consultants...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer - AI Customer Experience. Be the first to apply!
- implementation support engineer Chicago, IL
- senior application support engineer Chicago, IL
- IT support engineer Chicago, IL
- senior support engineer Chicago, IL
- IT engineer Chicago, IL
- technical support engineer Chicago, IL
- senior IT engineer Chicago, IL
- IT developer Chicago, IL
- IT software developer Chicago, IL
- line support engineer Chicago, IL




