Technical Support Engineer - AI Customer Experience
Intercom Communications
Intercom Communications in Chicago is seeking a Technical Support Engineer to enhance customer experiences using advanced AI solutions. The role requires effective communication with customers, problem-solving technical issues, and collaboration with product teams. Ideal candidates will have experience in troubleshooting and coding. The position offers a competitive salary, comprehensive benefits, and a hybrid working model where employees are expected in the office at least three days a week. #J-18808-Ljbffr Intercom Communications
$81k - $98k
...Technical Support Engineer Chicago, Illinois Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver...SuggestedFull timeWork at officeWork from homeFlexible hours2 days per week3 days per week$81k - $98k
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Fin resolves complex customer issues end... ...meet the needs of modern day support teams. What's the opportunity? The Technical Support Engineer team is looking for an...SuggestedWork at officeFlexible hours- Intercom is seeking a Technical Support Engineer in Chicago. The role involves communicating with customers, debugging complex issues, and enhancing their experience with Fin's product. Ideal candidates have 1-2 years of technical support experience and a strong understanding...Suggested
- ...Responsibilities*** Lead the end-to-end customer technical experience by managing support cases from initial diagnosis... ...and escalating issues to Product Engineering when necessary.* Provide onboarding... ...JavaScript, CSS, or APEX.* Experience with AI/LLM technologies, conversational...Suggested
$80.9k - $122.3k
Job Category Customer Success Job Details About Salesforce... ...Salesforce is the #1 AI CRM, where humans... ...for this role, which supports U.S. federal, state,... ...of highly skilled technical engineers who have a passion for... ...unparalleled premium customer experience that leaves customers...SuggestedWork at officeLocal area- ...creating a superb retail experience, extending their... ...partners, leading technical troubleshooting until... ...functionally with Product, Engineering, Technical Support, Product Support... ...guides, AI-assisted diagnostics... ...directly with enterprise customers, SaaS platforms, IT...
- At Horizon3.ai, we’re building a team of bold thinkers, problem solvers, and Learn-it... ...celebrate diversity and bring a wide array of experience from technology startups, Fortune 500s,... ...exceptional solutions and deliver great customer experiences. Be part of a passionate and...Remote jobInternship
$62k - $74k
...Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing... ..., always-on customer support across the customer journey... ...who provide it. Our next Technical Support Specialist will be...Work at officeLocal areaWork from homeFlexible hours3 days per week$60k - $95k
...Technical Support Specialist Chicago At Braze, we have found... ...member of our Global Customer Support organizationserving... ...and a great customer experience. Your... ...Managers, Product and Engineering, and other cross-functional... ...combine and activate AI agents, models, and features...Work at officeFlexible hoursShift work$55k - $60k
Technical Support Associate III (Chicago-based) Chicago, United... ...technically curious, customer‑focused Technical... ...enterprise SaaS, SEO, APIs, AI, or technical... ...storage Community & Tenant Experience: tenant programming,... ...such as Product, Engineering, Customer Success, or...Casual workWork at officeRemote workWork from homeMonday to FridayFlexible hours$38 - $42 per hour
Technical Specialist (Steam/Energy Production)... ...25 applicants Get AI-powered advice on... ...of and practical experience with the distribution... ..., reciprocating engines, generators, compressed... ...interact with customers as needed Maintain... ...Tier I, Technical Support Supervisor Chicago...Hourly payFull timeTemporary workFor contractorsFor subcontractorWork at officeLocal areaNight shiftRotating shift$106.26k
...brands and their customers. And while we’ve... ...engaging customer experiences powered by our range... .... The Technical Business Analyst... ...Coates Technical Support organization's operational... ..., Software Engineering or related field... ...artificial intelligence (AI) tools to support...Flexible hours- Fin is seeking a Technical Support Specialist in Chicago to enhance customer experiences using their AI tools. This role involves effective communication with customers, owning their queries from initial contact to resolution, and collaborating with product teams to troubleshoot...Flexible hours
- Intercom is hiring a Technical Support Specialist to enhance customer support experiences using AI. This role requires strong technical support experience and the ability to resolve complex queries effectively. The candidate will ensure customers have a seamless experience...Work at officeRemote work
$81k - $101k
...paid, and help their customers pay with ease - no matter... ...world. Today we support more than 5,100... ...motivated and talented Technical Support Engineer II to work directly with... ...leveraging AI tools (such as Claude... ...For: ~3-5 years of experience in technical support...Full timeTemporary workLocal areaImmediate start$95k - $125k
...Department Globus Support & QA About the... ...looking for a skilled Technical Support Engineer who can effectively resolve... ...must bring a genuine customer-service orientation... ...problems is a must. Experience in an academic or... ...University of Chicago uses AI-assisted tools to...Work experience placementRemote workWorldwideAfternoon shift$63k - $96k
...people to ask for help and support causes—for themselves and... ...is searching for our next Technical Support Engineer Integrations to join our team... ...to guide our nonprofit customers during critical issues to... ...continually improve the customer experience and platform capabilities....Full timeRemote workFlexible hours- Flywire is seeking a Technical Support Engineer II to support our US and Canada customers across Student Financial Services, eStore, and TPI products. You will leverage AI tools to automate workflows, manage tickets, and collaborate with product and engineering teams to...
$80.9k - $122.3k
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer... .... We're looking for a Technical Support Engineer for the Nonprofit Cloud &... ...or equivalent validated experience required. Experience will...- A community support platform is hiring a Technical Support Engineer Integrations in Chicago, IL. This role involves troubleshooting technical issues, owning customer experiences, and coordinating with cross-functional teams. Ideal candidates will have 2 years of customer...Remote job
$58 - $60 per hour
...large cranes. As the company experiences rapid growth, they are seeking a talented Technical Support Engineer to join their team and provide... ...to internal and external customers via phone and email. Organizing... ...article, started with the help of AI. #J-18808-Ljbffr CrimsonXTFull time- ...the Job Join us as a Senior Technical Support Engineer and help drive the... ...capabilities. Requirements Experience: 5+ years of experience in... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands... ...Through a single integration, customers can launch regulated crypto...Immediate startWork from home
$80k - $105k
...a single solution for customers like Meta, Uber, H&M,... ..., everything we do is engineered for ambition. For our... ...backed by the culture and support to ensure they are... ...individuals who tackle unique technical challenges at scale... ...is a customer service experience. As such you aspire to...Full timeWork at officeFlexible hours$221.9k - $390.3k
...get the best candidate experience, please consider... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here... ...Vice President of Technical Support is an executive leader... ...functional alignment across Engineering, Product, Sales, and...Full timeWork experience placement$87.5k - $145k
...firm is hiring a full-time Trade Support Engineer for an hybrid role in Chicago, IL... ....This opportunity is ideal for a technical support professional with experience in trading, financial services, or... ...practices · Experience utilizing AI-powered development or code-...Full timeCasual workRelocation packageWeekend work- Technical Support Manager (All Genders) Location: São José dos Campos, Brazil SRAM is seeking... ...and strengthening relationships with customers, retailers, distributors, and business... ...partners, ensuring an outstanding customer experience. Evaluate and authorize warranty...Work at officeLocal areaFlexible hours
- Salesforce is seeking an Agentforce and Data 360 Support Engineer in the Chicago area to be the first contact for customers navigating Data 360 and Agentforce products.... ...candidates have software customer support experience, web tech familiarity (HTML/JavaScript/CSS/APEX...
$100k - $125k
...create unforgettable experiences, and build a legacy that... ...Industries IT team supports a fast-moving business... ...As Senior IT Support Engineer , you will own identity... ...Success requires strong technical execution, operational... ...audit-ready records. Use AI tools to accelerate...Work at officeLocal areaRemote workRelocation packageFlexible hours- ...Job Description Job Description Job Title: Customer Experience Support Engineer (L2/L3) Company: Secure and Managed IT Location: Chicago... ...Experience Support Engineer (L2/L3), you will provide advanced technical support for a diverse client base while serving as a...Full timeWork at officeRemote work
$99.84k - $164.74k
...DescriptionThe IT Network Engineer, Senior is primarily... ...design, implementation and support of enterprise network... ...required, including experience working with application... ...project management skills, customer service and... ...Children’s utilizes certain AI-enabled features within...Hourly payFull timePart time
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