Technical Support Engineer - AI Customer Experience
Intercom Communications
Intercom Communications in Chicago is seeking a Technical Support Engineer to enhance customer experiences using advanced AI solutions. The role requires effective communication with customers, problem-solving technical issues, and collaboration with product teams. Ideal candidates will have experience in troubleshooting and coding. The position offers a competitive salary, comprehensive benefits, and a hybrid working model where employees are expected in the office at least three days a week. #J-18808-Ljbffr Intercom Communications
$81k - $98k
...Fin is the AI Customer Agent company on a mission to help businesses... ...provide perfect customer experiences. Our AI Agent Fin is... ...impeccable, always-on customer support across the customer... ...the opportunity? The Technical Support Engineer team is looking for an individual...SuggestedFull timeWork at officeLocal areaWork from home2 days per week3 days per week$81k - $98k
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Fin resolves complex customer issues end... ...meet the needs of modern day support teams. What's the opportunity? The Technical Support Engineer team is looking for an...SuggestedWork at officeFlexible hours- ...Responsibilities*** Lead the end-to-end customer technical experience by managing support cases from initial diagnosis... ...and escalating issues to Product Engineering when necessary.* Provide onboarding... ...JavaScript, CSS, or APEX.* Experience with AI/LLM technologies, conversational...Suggested
- Intercom is seeking a Technical Support Engineer in Chicago. The role involves communicating with customers, debugging complex issues, and enhancing their experience with Fin's product. Ideal candidates have 1-2 years of technical support experience and a strong understanding...Suggested
- ...creating a superb retail experience, extending their... ...partners, leading technical troubleshooting until... ...functionally with Product, Engineering, Technical Support, Product Support... ...guides, AI-assisted diagnostics... ...directly with enterprise customers, SaaS platforms, IT...Suggested
$62k - $74k
...Technical Support Specialist Chicago, Illinois Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to...Work at officeLocal areaWork from home3 days per week$60k - $95k
...YOU'LL DO As a Technical Support Specialist, you will... ...member of our Global Customer Support organization-... ...and a great customer experience. Your responsibilities... ..., Product and Engineering, and other cross-functional... ...combine and activate AI agents, models, and...Work at officeLocal areaFlexible hoursShift work- ...Customer Support Analyst RLDatix is on a mission to transform care... ...that we can provide strong technical expertise to resolve... ...issues across the full support experience, ensuring swift and effective... ...technologies, support tools, AI-enabled capabilities, and product...Worldwide
- Customer Support Analyst Job Description RLDatix (RLD) is on a mission to... ...that we can provide strong technical expertise to resolve customer... ...issues across the full support experience, ensuring swift and... ...technologies, support tools, AI-enabled capabilities, and product...
$38 - $42 per hour
Technical Specialist (Steam/Energy Production)... ...25 applicants Get AI-powered advice on... ...of and practical experience with the distribution... ..., reciprocating engines, generators, compressed... ...interact with customers as needed Maintain... ...Tier I, Technical Support Supervisor Chicago...Hourly payFull timeTemporary workFor contractorsFor subcontractorWork at officeLocal areaNight shiftRotating shift- Intercom is hiring a Technical Support Specialist to enhance customer support experiences using AI. This role requires strong technical support experience and the ability to resolve complex queries effectively. The candidate will ensure customers have a seamless experience...Work at officeRemote work
- Fin is seeking a Technical Support Specialist in Chicago to enhance customer experiences using their AI tools. This role involves effective communication with customers, owning their queries from initial contact to resolution, and collaborating with product teams to troubleshoot...Flexible hours
- ...Associate Customer Support Technician - Accounting Applied is where insurance technology gets... ...build it fast. Our cloud software and AI-powered solutions reach thousands of agencies... ...For ~1+ years of customer service experience ~ Strong written and verbal...Worldwide
$60k - $90k
...Description Job Description As a Technical Support Engineer (Integrations), you will unblock customers facing technical obstacles... ...processes spanning Accounting, AI, Audit, Compliance, Finance, IT... ...You’ll Bring ~2+ years of experience in Technical Support, IT, or a...Work at office3 days per week$81k - $101k
...paid, and help their customers pay with ease - no matter... ...world. Today we support more than 5,300... ...motivated and talented Technical Support Engineer II to work directly with... ...leveraging AI tools (such as Claude... ...For: ~3-5 years of experience in technical support...Full timeTemporary workLocal areaImmediate start- ...for today and tomorrow. Join us. The Technical Support Engineer is a hands-on leader responsible for... ...across Support, Product, Engineering, and Customer Success.The ideal candidate is a... ...support processes and the overall customer experience. Duties & Responsibilities Lead,...
- ...the Job Join us as a Senior Technical Support Engineer and help drive the... ...capabilities. Requirements Experience: 5+ years of experience in... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands... ...Through a single integration, customers can launch regulated crypto...Immediate startWork from home
$58 - $60 per hour
...large cranes. As the company experiences rapid growth, they are seeking a talented Technical Support Engineer to join their team and provide... ...to internal and external customers via phone and email. Organizing... ...article, started with the help of AI. #J-18808-Ljbffr CrimsonXTFull time$63k - $96k
...people to ask for help and support causes—for themselves and... ...is searching for our next Technical Support Engineer Integrations to join our team... ...to guide our nonprofit customers during critical issues to... ...continually improve the customer experience and platform capabilities....Full timeRemote workFlexible hours$80.9k - $122.3k
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer... .... We're looking for a Technical Support Engineer for the Nonprofit Cloud &... ...or equivalent validated experience required. Experience will...- A community support platform is hiring a Technical Support Engineer Integrations in Chicago, IL. This role involves troubleshooting technical issues, owning customer experiences, and coordinating with cross-functional teams. Ideal candidates will have 2 years of customer...Remote job
$80k - $105k
...a single solution for customers like Meta, Uber, H&M,... ..., everything we do is engineered for ambition. For our... ...backed by the culture and support to ensure they are... ...individuals who tackle unique technical challenges at scale... ...is a customer service experience. As such you aspire to...Full timeWork at officeFlexible hours$87.5k - $145k
...firm is hiring a full-time Trade Support Engineer for an hybrid role in Chicago, IL... ....This opportunity is ideal for a technical support professional with experience in trading, financial services, or... ...practices · Experience utilizing AI-powered development or code-...Full timeCasual workRelocation packageWeekend work- Technical Support Manager (All Genders) Location: São José dos Campos, Brazil SRAM is seeking... ...and strengthening relationships with customers, retailers, distributors, and business... ...partners, ensuring an outstanding customer experience. Evaluate and authorize warranty...Work at officeLocal areaFlexible hours
$159.3k - $215k
...standards, and best practices.Support continuous improvement... ...remediation activities.Leverage AI and automation to strengthen... ...Haves)10+ years of hands-on experience in compliance, internal controls... ...typically acquired through advanced technical education (e.g. Bachelor) and...Full timeWork experience placementWork at officeVisa sponsorshipWork visaRelocation packageFlexible hoursShift work$100k - $125k
...create unforgettable experiences, and build a legacy that... ...Industries IT team supports a fast-moving business... ...As Senior IT Support Engineer, you will own identity... ...Success requires strong technical execution, operational... ...ready records. Use AI tools to accelerate...Work at officeLocal areaRemote workRelocation packageFlexible hours$100k - $150k
...looking for an Electronic Trading Support Engineer to join our global Trade... ...hours, or coordinating the technical rollout of a new trading... ...electronic markets workIndustry experience and/or Series 7 or 57... ...you.Please be advised: Use of AI tools during interviews or assessments...Work at officeLocal areaImmediate startNight shift- ...software, and full-service support into a single,... ...a Product Support Engineer, you will be the technical escalation point for... ...great fit:7+ years of experience with industrial... ...deployed across multiple customer sitesExperience... ...to ****@*****.***.AI Use:At Formic, fairness...Permanent employmentWork at officeImmediate startShift workWeekday work
- ...Job Description Job Description Job Title: Customer Experience Support Engineer (L2/L3) Company: Secure and Managed IT Location: Chicago... ...Experience Support Engineer (L2/L3), you will provide advanced technical support for a diverse client base while serving as a...Full timeWork at officeRemote work
- ...Job Title: IT Software Engineer 5 (AWS, Coveo & Content Search)... ...responsible for setting the technical direction and overseeing the... ...that deliver exceptional user experiences. Typical task breakdown... ...any of the following: Vertex AI Search and Vertex AI Search for...Full timeContract workWork experience placement
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