Telehealth Nurse

Work Schedule Work Schedule: M-F 9-6 EST with occasional 11-8 EST shifts Work Arrangement Work Arrangement: Onsite till metrics are met, then eligible for hybrid Position Summary The Clinical CaseRisk Evaluation and Mitigation Strategy (REMS) Clinical Nurse Educator is an important role in our team. The nurse is passionate and is committed to provide a high level of patient care and counseling patients enrolled in the Medication Therapy Program. At The Organization, our mission is to simplify access to medication and deliver personalized care that helps patients achieve the best‑possible outcomes — one patient, one partner, one therapy at a time. This role supports the Medication Therapy Program in Pharmacy Operations by providing high‑level patient counseling and education on REMS FDA‑mandated specialty drug therapies. Key Responsibilities Counsel and educate new/existing patients on specialty drug therapies existing patients on REMS FDA‑mandated medications. For some of these medications, as a part of the REMS program, the nurse will read a list of statements to the patient verbatim. Help ensure patients and their caregivers are educated on their current therapy, will help ensure medication adherence, will schedule medication refill deliveries and collect copays, if applicable. Adherence to contracted and accrediting regulations as indicated by drug specifications. Complete, thorough and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations. Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence. Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities. Specialty drug verification and education. Provider/patient conduit to support therapeutic longevity. Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration. Maintenance of patient demographic records, medical history and records in accordance to federal HIPAA standards. Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs. Qualification & Experience Registered Nurse with current unrestricted compact state license or primary NC or TX licensure. Associate, Bachelor or higher degree in Nursing or accredited nursing diploma. Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through The Organization supported programming (minimal application guidelines apply). 5 or more years of nursing experience with at least 1 year of acute, inpatient care in inpatient or outpatient care preferred. Computer skills, including e‑mail, word processing, spreadsheet and web‑based programs. Effective orally and in writing communication, experience with motivational interviewing preferably. Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations. Hybrid if meeting metrics: Local‑onsite and work from home. Working Conditions & Physical Demands (If Applicable) Hybrid if meeting metrics: Local‑onsite and work from home. Initial onsite phase required until performance metrics are achieved. Additional Information (If Applicable) Department: Pharmacy Operations Reports to: Clinical Pharmacy Manager For information on benefits, equal opportunity employment, and location‑specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $38.00/hr. #J-18808-Ljbffr