Apartment Maintenance Technician - Metro Detroit

Job DescriptionJob DescriptionJob OverviewImmediate opening for an Apartment Maintenance Technician to complete service requests, make ready apartments, and complete preventative maintenance projects. This position involves a combination of technical maintenance skills and customer service, from diagnosing problems and making repairs to maintaining and organizing work orders. A successful Apartment Maintenance Technician has strong attention to detail, experience working with Appfolio property management software, excellent communication skills, and the ability to work independently with minimal supervision.LocationsThis position is primarily based in downtown Detroit at one property.Travel between downtown property and other properties may be required occasionally.BenefitsHealth, dental, and vision insurance are providedMileage is providedParking is providedCompany phone is providedPay range is based on experience and abilitiesKey Responsibilities and DutiesComplete resident and tenant service requests in a timely and professional mannerTurn over and make ready apartments for new residentsComplete preventative maintenance projectsKeep daily records of maintenance activities and repairs using AppfolioInitiate, perform, and manage maintenance projects, including cleaningEnsure that maintenance issues are attended to in a timely fashionConduct routine inspections of the properties to identify maintenance needs, and take appropriate actionPerform routine plumbing repairs such as fixing leaks and unclogging drainsCarry out routine electrical repairs including replacing light fixtures and troubleshooting wiring issuesMaintain HVAC systems and conduct necessary repairs or replacementsRepair and paint walls, ceilings, and doorsInstall and repair appliancesPerform carpentry tasks including repairing floors, doors, and cabinetsOversee and manage outside contractors for specialized repair workObtain, review, and negotiate competitive bids for outside contract servicesEnsure that all common area facilities and related equipment are maintained in accordance with all warrantees and manufacturers’ specifications (elevators, HVAC, pumps, etc.)Order and maintain inventory of maintenance supplies within the limits of the properties’ budgets and at the most effective costDrive to Home Depot, Lowe’s, and other vendor locations to pick up materials and suppliesManage Home Depot, Lowe’s, and other vendor rewards programsAssist property manager with unit turns, including but not limited to servicing appliances, plumbing and electrical, replace old or faulty parts, re-key locks, replace burnt out light bulbs, and interior paintingEnsure compliance with health and safety regulationsRespond promptly to emergency maintenance requestsCollaborate with property management, other team members, and residents to plan maintenance workProvide excellent customer service and communication to residents and tenantsParticipate in on-call rotation for after-hours/holiday emergenciesKey Skills and QualificationsProficient knowledge and previous experience using Appfolio property management software is a plusPrevious experience in property maintenance or a related fieldStrong problem-solving skillsExcellent communication skillsExcellent attention to detailAbility to coordinate vendorsAbility to use email, scanner, and basic office communication methodsAbility to work independently and as part of a teamFamiliarity with health and safety regulationsPhysical stamina and the ability to lift heavy objectsA valid driver’s license and reliable transportationGeneral knowledge of plumbing, electrical, and HVAC systemsCertifications in HVAC, plumbing, or electrical is a consideration for higher compensationExperience using hand and power toolsOutstanding organizational and time management skillsCustomer service experienceAbility to read and interpret technical documents and manualsAvailability to be on-call for emergencies during weekends, after-hours, and holidaysAbility to pass a background checkPrevious work in high rise and older buildings a plus