Sr. Solutions Engineer - Chicago

Sr. Solutions Engineer

CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We're helping customers build the future, today.

About the Role

As a Sr. Solutions Engineer at CloudBees, you'll be a trusted technical advisor to prospects and customers across the North America region. You will partner closely with Account Executives to demonstrate the value of CloudBees' DevOps platform, guide customers through technical evaluations, and help translate complex DevOps challenges into scalable solutions. This role blends deep technical expertise with strong communication skills and a passion for helping teams deliver better software.

Key Responsibilities

• Partner with Sales to drive the technical evaluation and pre-sales process
• Lead product demonstrations, technical presentations, and proof-of-concepts
• Understand customer DevOps workflows, CI/CD pipelines, and infrastructure
• Translate technical requirements into CloudBees solutions that meet business needs
• Act as a technical liaison between customers, Sales, Product, and Engineering
• Support RFPs, security questionnaires, and architecture discussions
• Stay current on DevOps trends, competitive landscape, and CloudBees product updates
• Help influence product roadmap by sharing customer feedback and insights

Qualifications

Required:

• 7+ years of experience as a Solutions Engineer, or similar customer-facing technical role
• Strong understanding of DevOps concepts, CI/CD, and modern software delivery practices
• Hands-on experience with tools such as Jenkins, Git, Kubernetes, Docker, cloud platforms (AWS, Azure, GCP), or similar
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Comfortable working in a fast-paced startup environment

Preferred (not required):

• Background as a Software Engineer, DevOps Engineer, or SRE
• Familiarity with enterprise security, compliance, and governance requirements
• Experience selling or supporting SaaS or platform products

Compensation & Benefits

• In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role is $210,000 - $230,000 annually (OTE). Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings (OTE).
• What CloudBees Offers:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability
  • Life Insurance
  • HSA/FSA
  • Remote Work Environment
  • Flexible Time Off
  • Paid Company Holidays
  • Parental Leave
  • Variable Bonus Plan dependent on your role
  • Stock grant opportunities dependent on your role
  • 401(k) with Company Match

EEO Statement

CloudBees is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.