Customer Care Post-Sale Specialist
RB Global Inc.
Job Description
The Post Sale Support Specialist (PSSS) plays a pivotal role in delivering first-class service to our customers across both our live and online platforms. The PSSS is responsible for handling all customer questions and issues surrounding equipment post-sale including sales tax, payment collection, defaults and initial dispute resolution.
Responsibilities
Communicate with customers regarding payment status, review account for payment options, communicate account suspension and defaulted status together with penalties when appropriate
Review and adjust Sales Tax, issuing refunds when appropriate
Handle the initial stages of dispute resolution listen to the customer to determine the issue and taking the appropriate resolution steps
Communicate with internal/external customers regarding policies and Terms and Conditions to ensure they understand any limitations on resolution and answering questions as needed
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
Perform other duties as assigned.
Qualifications
1-3 years working within a collections or sales tax environment with emphasis on customer service and quick resolution
Excellent verbal and written communication skills
RB Global Inc.Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Care Post-Sale Specialist in Fort Worth, TX vacancy
- ...PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access... ...Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly...SuggestedFull timeTraineeshipLocal area
- Barri Financial Group is seeking a Sales Associate for an on-site role in Fort Worth, TX. You will handle cash transactions, assist customers with financial services, and promote additional products. Bilingual Spanish-English candidates are preferred and a high school...Suggested
- Sunstate Equipment Co. in Fort Worth, TX seeks an Inside Sales Representative/Dispatcher to grow revenue, coordinate orders, and serve customers from the office and yard. You will act as a liaison between customers, sales, dispatch, and management, handling rentals, inquiries...SuggestedWork at office
$36k
...Sr. Consumer Loan Specialist Are you looking for a long-term opportunity... ...to ensure a positive total customer experience while originating... ...relationships and meeting sales goals. You will also assist the... ...Provides excellent customer care through daily transactions,...SuggestedHourly payTemporary workWork at officeFlexible hoursRepublic Finance
Bedford, TX2 days ago- ...Carrier Sales Specialist The primary function of a Carrier Sales Specialist involves sourcing carrier capacity, managing carrier relationships... ...pick-up and delivery appointments with carriers and customers, working with Sales and Customer Service to provide transportation...SuggestedWork experience placementFlexible hours
- RB Global is hiring a Post Sale Support Specialist in our Yard Operations team to deliver first-class service across live and online platforms. You will handle customer questions about post-sale issues, including sales tax, payment collection, and disputes, ensuring timely...
- ...motivated problem-solver with a passion for customer service and collaboration? Do you... ...fitness mats, is seeking an energetic Sales Support Specialist to join our growing team. About... ...and product details with accuracy and care. Assisting Sales Segment Managers with...Worldwide
- ...Glass Doctor of North Texas is looking for a Shower Measure and Sales Specialist who’s not only skilled in measuring and installing shower... ...the job all the way to flawless install.What You’ll Do:Visit customer homes to measure shower enclosures (and anything else glass related...Hourly payTemporary work
$69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote workWork from homeFlexible hoursHMG Careers
Bedford, TX20 hours ago$140k - $145k
...the above, it sounds like our Diagnostic Specialist career opportunity is the next move for... ...geographic territoryDevelop and execute a sales strategy within your assigned territory... ...against competition and regain lost customer accounts.Accurately forecast and maintain...Local area$88k - $160k
...together.Our Team, Your ImpactThe NeuroCare Sales Specialist is a strategic, influential sales... ...market. Leveraging a deep understanding of customers, market dynamics, and the competitive... ...of reimbursement, managed care, or marketing preferredBroad therapeutic...Full timeWork at officeLocal areaWorldwideFlexible hoursNight shift$151.04k - $198.2k
...and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical... ...to hear from you.The Senior Oncology Sales Specialist is responsible for meeting/exceeding... ...approved indications, helping targeted customers, such as Medical Oncologists,...Full timeWork at officeLocal area$50k - $70k
A leading home improvement retailer is seeking a Pro Customer Service Sales member in Fort Worth, TX to support professional customers like contractors and property owners. This role emphasizes building professional relationships, driving sales through product knowledge...For contractors- A leading home improvement retailer in Fort Worth, Texas is seeking dedicated individuals for their Pro Customer Service/Sales Team. This team is responsible for providing exceptional service to professional customers including contractors and property owners. Team members...For contractors
- A large home improvement retailer in North Richland Hills, TX is seeking a Pro Customer Service/Sales Team member. This role is critical for delivering exceptional service to professional clients, including contractors and property owners. You will assist in managing deliveries...For contractors
- Vans is seeking a Sales Associate in Fort Worth, TX to be the face of the brand, delivering energy, authentic service, and a customer-first mindset. You will engage customers, share product knowledge, and contribute to store success through sales and visual merchandising...
- A leading home improvement retailer is seeking a Pro Customer Service Sales representative in North Richland Hills, Texas. The role focuses on enhancing the experience for professional customers, including contractors and property owners. Responsibilities include assisting...For contractors
- ..., and partnerships . Every project is custom: Custom design Custom materials... ...each retailer’s goals Manage the Full Sales Lifecycle Lead opportunities from early... ...timelines, and expectations Stay engaged post-award to support successful execution and...Full timeRemote workFlexible hours
Marco Display Specialists
Fort Worth, TX14 hours ago - CBBC OpCo, LLC in the United States is seeking a Sales professional to manage client relationships and drive sales growth. The role... ...implementing sales activities based on thorough market research and customer requirements. Key qualifications include fluency in English and...Work at office
- Scenthound Fort Worth Saginaw, TX is seeking a Sales & Front Desk Associate responsible for selling memberships and providing exceptional... .... Ideal candidates will have experience in sales and customer service, plus a love for dogs! #J-18808-Ljbffr Scenthound Fort...
- ...Keenova in Dallas is seeking an Immunology Sales Specialist to focus on ophthalmology products. You will build physician relationships, manage a Dallas/Fort Worth territory, and develop strategic business plans aligned with market forces while maintaining compliance....
Mallinckrodt Pharmaceuticals
Fort Worth, TX1 day ago - Sales Account ExecutiveNovatech is The Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created...Full timeWork at officeLocal area
- ...most successful organizations in Dallas/Fort Worth. The New Car Sales Experience Manager (Sales Consultant) position gives you the... ...departmental performance standards, including but not limited to; “Customer Service Index”, “Gross Average”, “Finance & Lease” and vehicles...Weekly payWork at office
Park Place Dealerships
Fort Worth, TX2 days ago - ...The Governmental Account Sales Representative is responsible for representing machine sales products in a defined geographic... ...and grows sales with new business opportunities and develops new customers Obtains, diagnoses, and responds to specific customer needs...Full timeWorldwideNight shift
Holt CAT
Fort Worth, TX1 day ago $34.81k
...The? Automotive Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality. Continuous...Hourly payWorldwideThe Hertz Corporation
Bedford, TX3 days ago- ...Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address...Local area
Home Depot
White Settlement, TX2 days ago - The Home Depot is seeking a Customer Service/Sales Associate to deliver fast, friendly service by actively engaging customers and assessing their needs. You will learn product details to support sales and help customers complete their projects. Responsibilities include...
- ...class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW's approximately 45,000... .... For more details see POSITION SUMMARY The Sales Development Specialist partners with the Food Equipment Group (FEG) sales teams to...Work at officeLocal areaRemote work
ITW
Fort Worth, TX1 day ago - Clarus is seeking an Account Services Specialist in Fort Worth, TX to deliver sales support and exceptional customer service across key territories. You will build lasting client relationships and serve as the conduit between clients and internal teams to ensure timely...
$75k - $350k
...Wealth & Retirement Protection Integrated Financial Strategist | Tax Mitigation Specialist | Attorney | MBA | Entrepreneur | Agency Owner Rubin… Rubin Financial Group | Remote Sales | Commission-Based | Independent Contractor It’s all about you —an agent with...16 hoursFull timeFor contractorsRemote workWork from homeRUBIN FINANCIAL GROUP
Fort Worth, TX1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Post-Sale Specialist. Be the first to apply!
Related searches
- immediate hire customer service representative Fort Worth, TX
- customer service attendant Fort Worth, TX
- td bank customer service representative Fort Worth, TX
- inbound customer service representatives Fort Worth, TX
- airport customer experience specialist Fort Worth, TX
- customer support associate Fort Worth, TX
- customer service officer Fort Worth, TX
- remote customer care specialist Fort Worth, TX
- customer order specialist Fort Worth, TX
- medical customer service representative Fort Worth, TX