Night Manager

Night Manager/Manager On Duty Do you have a passion for hospitality and exceptional guest service? Join our team as a Night Manager/Manager on Duty and play a crucial role in ensuring the smooth operation of our hotel in the absence of the General Manager. We are seeking a dynamic and enthusiastic individual to oversee our operations and provide exceptional service to our guests. As a Night Manager, you will be the go-to person in the evenings and be responsible for guest satisfaction, security, and resolving any issues that might arise. Your energy and enthusiasm will create a positive and welcoming atmosphere for our guests, ensuring their comfort and peace of mind throughout their stay. Your attention to detail and exceptional organizational skills will help you manage multiple priorities and ensure the seamless operation of Barnsley Resort. We value teamwork, professionalism, and a commitment to excellence. We offer competitive benefits and opportunities for growth and development. Joining our team means becoming part of a supportive and dynamic environment where your skills and contributions are recognized and rewarded. If you thrive in a fast-paced environment and are dedicated to providing exceptional service, we invite you to apply for the Night Manager position today! Responsibilities Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Qualifications Bachelor's degree or 4 years department management experience in a full service resort Time management and negotiation skills Ability to manage and lead each department independently Ability to direct rooms division according to employment and Innkeeper laws of the jurisdiction Prior cash handling experience necessary Ability to communicate effectively with the public and other Team Members College level reasoning, math, and language skills Benefits Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #J-18808-Ljbffr