Client Support Associate
Jackson Hewitt - EKO
Benefits:
Earned Wage Access
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills . If you enjoy building strong relationships with clients, then look no further and apply today! As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You'll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline.
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply!
What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Follow up with leads and appointments
Make outbound calls to prior-year clients
Contact and convert online and virtual students
Coordinate and manage client appointments to optimize scheduling timelines and traffic flow
Support local marketing and community outreach events
Generate referrals from existing clients
Assist with client check-in and office traffic management
Follow up with prospects and unfinished returns
Enhance peak-season operations to maximize workplace productivity
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options – Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
401k with Company Match (eligible to participate after working the first 1,000 hours)
Earned Wage Access - Access a portion of your earned wages before payday when you need it.
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Vacancy posted 6 hours ago
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