Product Marketing Lead

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We're laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.

We've started by reimagining the customer experience with a support use case. We believe that today's support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today's cost.

Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

Position overview:

We're looking for a Product Marketing Lead to own Maven's product narrative and go-to-market strategy from the ground up. This is a high-ownership role for a sharp, AI-powered marketer who thrives in white space; someone who can help define and drive a busy category, not just execute a playbook. You'll work directly with Marketing, Product, and Enablement to shape how the world understands what Maven is building, and you'll be the connective tissue between a world-class product and the enterprise buyers it transforms.

What you'll do:

• Own Maven's product positioning and messaging end-to-end, translating complex AI capabilities into clear, differentiated value propositions for enterprise buyers (CCOs, CXOs, IT leaders) and technical evaluators alike.
• Drive go-to-market launches for new products and features: from positioning and launch strategy through cross-functional execution, customer communications, and post-launch measurement.
• Build and maintain a world-class sales enablement library - battlecards, pitch decks, use case frameworks, objection-handling guides, and win/loss analysis - that helps our sales team move faster and win more.
• Partner closely with Product to shape the roadmap, bringing market intelligence, competitive insights, and customer signals into the strategy conversation rather than just reacting to it.
• Define and own Maven's competitive positioning, tracking the enterprise AI landscape and translating it into materials that sharpen our story and accelerate deal cycles.
• Develop high-impact content that moves buyers: case studies, demos, blog posts, solution briefs, and webinars that demonstrate measurable ROI and build pipeline.
• Own the trust and governance narrative - positioning Maven's approach to security, reliability, and responsible AI as a competitive advantage for risk-sensitive enterprise buyers.
• Establish and track PMM metrics, product adoption, launch performance, win rates, pipeline influence, etc., and iterate based on what's working.

What we're looking for:

• 7+ years of experience in product marketing, with 4+ years at an enterprise B2B SaaS or AI company, and deep experience owning the full GTM lifecycle.
• Genuine fluency in AI. You understand how LLMs, AI agents, and enterprise AI deployments work, and you can speak credibly to both technical evaluators and business buyers without losing either audience.
• A builder's mindset: you've created GTM functions, messaging frameworks, and enablement programs from scratch, not just inherited them.
• Exceptional storytelling and writing. You can turn a complex product into a compelling narrative and produce materials that reps actually use.
• Deep familiarity with enterprise sales motions: you understand deal cycles, champion dynamics, procurement, and what it takes to accelerate a competitive evaluation.
• Comfort with ambiguity and a bias for action. You thrive without a playbook, know how to prioritize, and move fast without waiting for perfect.
• Strong cross-functional partner: you can drive alignment across Product, Sales, and leadership without formal authority.
• Demonstrated enthusiasm and competency in generative AI and agentic AI systems - you follow the space closely and bring that knowledge into your work.

How you show up:

What unites us is our values and the passion we share to live by them:

• We are customer champions. - You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
• We are bold in action. - You move with urgency and courage. You're not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.
• We are data-driven and insight guided. - You make thoughtful decisions grounded in evidence. You're curious, analytical, and combine data with intuition to guide strategy and execution.
• We are stronger together. - You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.

What We Offer:

• High Impact in cutting-edge field: Be at the vanguard of AI innovation.
• Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
• Inclusive Culture: A diverse and welcoming work environment where everyone's voice is heard.

MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support!