Security & Event Services Season Associate

Job Description

Job Description

Season Associate Start Date: October 2026

Season Associate End Date: following the conclusion of the 2026-27 Indiana Pacers season

Location: on-site in Indianapolis, IN

Anticipated Time Commitment: approximately 25 - 30 hours per week

SUMMARY

The Security & Event Services Season Associate will get an all-access pass to the exciting sports & live entertainment industry! The selected all-star will support the department with event security preparation, management duties during events and several special projects that assist in bringing the best of live entertainment to Indianapolis! Are you ready to join the "Team Behind the Team"?

ESSENTIAL DUTIES / RESPONSIBILITIES

• Support the department with administrative tasks throughout the event lifecycle.
• Aid the Fieldhouse Command Center with dispatching and response responsibilities.
• Assist department with budget reporting.
• Assist with development, review and revision of department policies and documents.
• Conceptualize opportunities for improved customer service.
• Collaborate with external partner organizations and lead assigned special projects.
• Participate in event operations through experiences with teams including Security, Ushers, Guest Services, Fire Marshals, EMT, Event Police/K9, etc.
• Prepare vital employee resources for staff briefings.
• Attend relevant department and event meetings.
• Other duties and responsibilities as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Currently pursuing or have completed a bachelor's or master's degree in Sports Management, Public Safety, Emergency Management, Hospitality Management, or a related field.
• Curious about security and public safety.
• Strong communications skills (verbal and written).
• Well organized and strong computer knowledge.
• Ability to thrive in a fast-paced environment.
• Ability to work 25 - 30+ hours per week including evenings and weekends.

PHYSICAL AND ENVIRONMENTAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.