IT Service Desk Specialist: End-User Support & ServiceNow

V Group

V Group Inc. seeks a Mid-Level IT Specialist for a 12-month engagement with the NC DOT Transportation Service Desk. The role supports 10,000+ users, provides desktop application expertise, and resolves complex incidents. Strong communication with non-technical users is required, along with documenting processes and maintaining security standards. The position emphasizes independent work, prioritization, and collaboration with Data Center Operations and development teams to enhance IT services. #J-18808-Ljbffr V Group

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Vacancy posted 4 days ago

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