Community Relations & Marketing Coordinator

Job Description

Job Description

Community Relations & Marketing Coordinator

Senior Helpers Tri-Cities
Kennewick, WA
Full-Time | $23–$27/hour DOE + Performance Incentives

Help Us Build Relationships That Make a Difference

Senior Helpers Tri-Cities is looking for an outgoing, relationship-focused Community Relations & Marketing Coordinator to help grow our presence throughout the Tri-Cities community.

This is not a sit-behind-a-desk marketing position.

We are looking for someone who enjoys meeting people, building genuine relationships, representing an organization in the community, and turning those relationships into opportunities to help more seniors and families.

Senior Helpers provides professional in-home care that helps older adults remain safe, independent, and connected in the place they call home.

Senior Care. Only better.

What You'll Do

In this role, you will:

• Develop and maintain relationships with healthcare and community referral partners

• Visit hospitals, rehabilitation centers, skilled nursing facilities, senior living communities, medical offices, adult family homes, and other community partners

• Identify and develop new referral opportunities throughout the Tri-Cities

• Follow up consistently with existing and prospective referral partners

• Represent Senior Helpers at networking events, community events, health fairs, and professional meetings

• Help coordinate educational and community outreach opportunities

• Follow up on leads and inquiries to help families connect with Senior Helpers services

• Track referral activity, leads, follow-up, and results

• Work closely with our office team to ensure new clients receive a smooth transition into services

• Assist with local marketing efforts and community awareness

• Build long-term relationships that keep Senior Helpers top of mind when someone needs in-home care

Who We're Looking For

You may be a great fit if you:

• Love meeting and talking with people

• Are confident walking into a new organization and introducing yourself

• Are comfortable making phone calls and following up consistently

• Build relationships naturally and genuinely

• Are organized and able to manage multiple contacts and follow-ups

• Are self-motivated and comfortable working independently

• Understand that successful marketing is about relationships, consistency, and follow-through

• Are comfortable being accountable for measurable goals and results

• Have strong written and verbal communication skills

• Have reliable transportation and are comfortable traveling locally throughout the Tri-Cities

Experience in healthcare, senior care, home care, sales, business development, community outreach, or referral marketing is preferred but not required for the right person.

Compensation

$23–$27 per hour, depending on experience

This position also offers the opportunity to earn performance-based incentives tied to measurable growth and referral development.

What Success Looks Like

Success in this role isn't measured by how many brochures you hand out.

It's measured by the relationships you build.

We want someone who becomes a trusted and familiar face in the Tri-Cities healthcare and senior-care community, develops strong referral partnerships, follows up consistently, and ultimately helps more families discover the support available through Senior Helpers.

About Senior Helpers Tri-Cities

Senior Helpers Tri-Cities provides professional in-home care for seniors throughout our community. Our services range from companionship and personal care to specialized support for individuals living with Alzheimer's, dementia, Parkinson's disease, and other age-related needs.

We believe seniors deserve exceptional care, families deserve trusted support, and our community partners deserve a responsive organization they can confidently refer to.

If you are energetic, relationship-driven, organized, and excited about making connections that positively impact seniors and families, we'd love to meet you.

Senior Helpers Tri-Cities is an Equal Opportunity Employer.