Billing/AR Representative - Remote

Eyecare Services Partners is searching for a skilled, full time Accounts Receivable  Representative . Remote with great work hours, No late evenings, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.

You must bring at least one to two years of experience in ophthalmology billing and one to two plus years of RCM, Medical Collections, Claims Processing, or AR experience to be considered for this position.

EyeCare Services Partners (ESP) is creating the nation’s leading eye care services company in both quality and scale by consolidating ophthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.

All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities.

The Accounts Receivable Specialist  Representative  position is responsible for evaluating outstanding AR and communicating trends while working to recoup all potential funds. Responsibilities will include but are not limited to performing duties designated by the Revenue Cycle administrator, training staff, resolving targeted AR issues, file appeals, approve adjustments, and ensure maximum revenue capture. This role will reinforce the policies, procedures, protocols, and norms set forth by Eyecare Services Partners.

Responsibilities:

• Audit AR balances ensuring collect payments are exhausted prior to posting adjustments
• Audit AR claim reports ensuring timely correction processing. 
• Audit cash posting reports
• Audit claims, excessive adjustments 
• Audit credit balances
• Interactive customer service with insurance payers, utilize payer websites determining claim resolution. 
• Partner with revenue cycle leadership to resolve trends and barriers limiting effective revenue cycle processes
• Meet deadlines as communicate
• Demonstrate professionalism and confidentiality 
• Provide assistance within the department as requested
• Respond to all patient and insurance inquiries in a timely manner
• Other duties as assigned

Qualifications:

• 3 years of patient collection experience
• Experience with Excel and Windows-based programs.
• Experience in performing tasks that require a basic understanding of accounting and math skills.
• Experience with insurance payers across varied geographical regions.
• Experience NextGen PM/EHR
• High School Graduate or General Education Degree (GED)

Required Experience:

• 1 - 2 years of Optometry and Ophthalmology billing expertise
• 1 - 2 years of RCM, Medical Collections, Claims Processing, or AR experience
• Advanced Excel ability.
• Excellent written and verbal communication skills. 

In Turn We Will Offer:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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