Service Desk Analyst — Elevate Customer Support
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a customer service professional to support inbound/outbound calls, emails, and web chat while ensuring customer satisfaction and adherence to SLAs. The role involves logging cases, researching issues, and providing timely, long-term solutions. Responsibilities include mentoring new specialists, assisting with process improvements, and maintaining accuracy during high-volume periods. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 23 hours ago
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