Cybersecurity Engagement Manager

Description:


TCS is seeking a Cybersecurity Engagement Manager who will be responsible for Overall Cyber Security sales, revenue growth, upsell and cross-sell, Customer stakeholder management. The candidate will need to possess Cyber Security technical knowledge along with soft skills, with expertise in two or more cyber domains - IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security etc. Experience in Cyber Security Sales, Consulting, Delivery, Operations, and revenue management is expected.

Responsibilities Include:

• Overall owner and accountable for CSP growth within ISU
• Forge customer relationship and setup regular connect to ensure business development and growth with external and Internal customer stakeholders
• Ensure Delivery Excellence and meeting of customer satisfaction targets
• Work with various stakeholders on RFI/RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery
• Govern and advise on Program delivery plan development, resource loading plan, onboarding plan
• Forecast and track revenue targets
• Ensure understanding of Customer requirements, position/job description, Activities to be undertaken
• Plan for contingency and manage customer expectations
• Identify red flags and escalate to right stakeholders within time to contain and fix brewing issues
• Deliver and present solutions to various level of stakeholders including C-suite
• Facilitate a culture of trust
• Provide guidance and be a mentor to team members
• Identify and groom Cyber Security leaders
• Monitor and tracks team member performance
• Provide continuous feedback and opportunities for continuous improvement

Qualifications:

• 13+ years of relevant experience
• Bachelor's degree with preferred specialization in Cyber or information Security
• Good knowledge of Banking, Financial Sector, and Insurance industry
• Ability to quickly learn new technologies
• Certifications: CISSP / CCSP
• Experience in Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery is a plus
• Ability to build customer trust and act as Trusted Cyber Security technology partner
• Ability to understand customer business problems, look for opportunities and convert it into mutually valuable programs.
• Deep understanding of Revenue growth and management
• Good office skills including PowerPoint, word and excel

Behavioral

• Possess strong analytical thinking and critical thinking skills; and a proven ability to propose and win Cyber Security programs
• Must be able to work independently with minimal guidance and supervision
• Detail oriented with strong communication and interpersonal skills
• Excellent business problem-solving skills; Ability to influence others and negotiate
• Ability to communicate and lead discussions at all levels of customer organization
• Ability to represent during RFP defense and solutioning
• Ability to work in a Global operating model
• Must be a go-getter with ownership mindset
• Ability to build trust with all stakeholders
• Have Strong business acumen and customer centric mindset
• Ability to take decisions with a Win-win outcome
• Ability to create strategy and plan
• Must have learning aptitude and keep close to current technologies
• Have a Leadership mindset to ensure self and team growth
• Be a leader, have strategic thinking and ability to come up with improvements in current ways of working, improve and forge new relationships
• Strong Governance and ability to setup accountability

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