Client Services Representative

Client Experience Specialist Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required. Why You'll Love It Here Well-Rounded Medicine: Wellness, diagnostics, surgery, and laser therapy Modern Equipment: Digital full body & dental radiographs, in-house diagnostics Supportive Team: Collaborative, family-like culture that values growth Positive Environment: Team building and open communication Make an Impact: Build relationships with clients and truly make a difference What We're Looking For 1+ years of customer service, plus veterinary experience Strong professional skills and attention to detail Ability to stay calm and efficient in a fast-paced environment Positive, team-oriented mindset Passion for patient care and continued growth Schedule Part-time Monday-Friday: 6:45am7pm Rotating Saturdays: 7:30am2pm What We Offer Pay Range : $15$17/hour, based on experience Full Time benefits eligibility: Health, dental, and vision insurance Free mental health benefit options 401(k) with company match Competitive PTO plan + paid holiday Employee pet discount If you're looking for a team where you can be supported, grow your skills, and enjoy coming to work each day we'd love to connect.